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Affra Al Shamsi (She/Her)

Assistant Director of Transformation and Improvement

North West Anglia NHS Foundation Trust

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Biography

I am the Assistant Director of Transformation and Improvement at North West Anglia NHS Foundation Trust and am passionate about improving the NHS for patients and staff. I am also keen on creating psychologically safe environments, connecting siloes & celebrating what every individual brings to the table. I am a multidisciplinary person with experience in Innovation, strategic partnership, Anchor organisations, research, transformation, and QI, among other things. I have experience working within the NHS and other healthcare settings across the world, for example, in The Middle East, America, and within different areas within the UK, such as Sheffield, Kent, Dorset, and Cambridgeshire. I focused on public engagement and co-design, innovation and connecting silos, collaboration and partnership and knowledge mobilisation between individuals, departments and teams and across organisations. When I worked in Kent during covid, I was part of Medway Innovation Institute, Then worked on designing integrated services across Dorset. I worked in QI, Improvement, service redesign, transformation, digital solution and infrastructure design, innovation, etc, throughout my career but it was my main focus in the past 6 years. I have worked in knowledge services in healthcare for over 16 years, where I was involved in innovation, public engagement and co-design,  service redesign, transformation and improvement and in creating opportunities for collaborative work. Before joining the NHS, I did my PhD in Sheffield, which focused on understanding the factors that affect knowledge sharing, communication, and teamwork in healthcare cross-professional teams.

I am a multidisciplinary professional passionate about Innovation, strategic partnership, Transformation, Quality Improvement, Knowledge Mobilization (KMb), and evidence-based decision-making. I am a QSIR practitioner, QI, and KMb coach. I have worked to support the creation of Medway Innovation Institute to help professionals identify, carry out, and implement QI projects. One of my favourite projects is marrying KMb, and QI processes to deliver the best results.

Personally, I like to challenge myself. I enjoy running and have completed several races over the last few years. I also like going for long walks and finding new places to enjoy, sketching and drawing, and mushroom spotting!


Q Exchange ideas

  • Dorset Knowledge & Intelligence Exchange

    We propose creating a multi-modal, searchable, peer-reviewed platform allowing Dorset NHS organisations to exchange knowledge, learning and information. A ‘one-stop-shop, to exchange knowledge and intelligence, enabling learning alignment and standardisation.


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