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About this group

A fundamental principle of improvement science is to understand & influence human behaviour (Dr William Deming). Indeed, an understanding of the psychological factors underpinning human behaviour makes up one quarter of Deming’s system of profound knowledge. However, despite this, improvement literature and training often focuses on its technical aspects, neglecting its psychological or ‘people’ factors. In contrast, it has been said that the success of improvement projects in healthcare are even more subject to these factors, being only “20% technical and 80% human” (Dr Margie Godfrey).

However, excellent knowledge and skills exist within quality improvement (QI) organisations which capitalise on psychological theory and practice. This special interest group is intended to be a forum where people can share the good work that they and their colleagues have been doing to improve the profile of psychological knowledge in the field of QI

The group is convened by Rachel Trask, Anna Burhouse, Fredrik Johansson and Matt Ploszajski.

Please contact matthew.t.ploszajski@wales.nhs.uk for further information and enquiries relating to this group.

Active members

Blog

Building a body of knowledge around Psychology 4 Improvement

Emma Scott | 9 Dec 2020 | 0 comment

Emma Scott reflects on findings from the #QIHour tweet chat as part of the Psychology 4 improvement (P4I) Q Exchange 2019 project.

Blog

Psychology 4 Improvement (P4I) Community of Practice: Update from our first meeting

Rachel Trask | 18 Jun 2020 | 1 comment

Read the latest from successful Q Exchange 2019 project, Psychology 4 Improvement, through the write-up of their first Community of Practice meeting.