Affra Al Shamsi (She/Her)
Strategic Transformation Lead
Dorset HealthCare University NHS Foundation Trust
England - South West
Member's groups
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Sustainable Healthcare
Sustainability is a domain of quality in healthcare. Sustainable value considers patient and population outcomes against environmental, social and economic costs (the ”triple bottom line”). Sustainable value can […]
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Quality Management in Healthcare
There is now a growing interest in Quality Management in healthcare. This Special Interest Group will help those interested in learning about or implementing a Quality Management System (QMS).
In Quality […]
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Service Design
Are NHS Services designed or do they evolve over time? -
Psychology for Improvement
A fundamental principle of improvement science is to understand & influence human behaviour (Dr William Deming). Indeed, an understanding of the psychological factors underpinning human behaviour makes up one […]
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Improving Joy in Work
The purpose of this Special Interest Group is to provide a learning forum to bring together those interested in Joy in Work.
Experts, complete novices, and everyone in between, is welcome to join this group so […]
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Culture of Continuous Improvement
In the NHS, Quality Improvement methodology is the most common vehicle for embedding systematic continuous improvement and most frequently shows up as a team of experts supporting clinically-focused, smaller-scale […]
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Improving Improvement (Q Exchange project)
The purpose of this SIG is to provide an online space for the discussion, exploration and development of the Q Exchange project Improving Improvement.
The project seeks to co-design and develop resources for Q […]
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Evidence 4 Quality Improvement
Home of the @Evidence4QI project (Q Exchange-funded). Supporting Quality Improvement (QI) teams to use evidence and knowledge in QI projects, working in partnership with the Library and Knowledge Services community.
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Applying behavioural insights in healthcare
The latest insights from behavioural science help us better understand all of the factors that influence people’s behaviour – that’s patients and the public as well as healthcare staff. This helps us create more […]
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Closing the gap: developing improvers for a complex world
This group will offer a space to explore and share together practical techniques for supporting our inner journeys towards transformed individual capacities for real world impact (in health, communities, […]
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Q Lab – peer support group
This is a group for people interested in peer support in health and care. It was started as part of the Q Lab pilot challenge in 2017.