About this group
Do we over-measure patient experience? Are we helped by the Friends and Family Test, CQC patient surveys, NHS Choices star ratings, Patient Opinion snapshot comments, local Healthwatch reports, Trust and CCG surveys and focus groups, and all the rest? Or are we just confused by it all?
This group aims to analyse the suite of tools available to measure patient experience, looking for those which have the most practical use for quality improvement. We want to publish a shorter paper with recommendations for how the NHS can de-clutter the measurement of patient experience, and help patient experience leads to make use of fewer and better data sets.
This group is co-convened by Miles Sibley.
Marketing and Communications Manager, Q
The Health Foundation
Gloucestershire Safety & Quality Improvement Academy (GSQIA) Coordinator & Trainer
Gloucestershire Hospitals NHS Foundation Trust
- England - South West
This member's profile is private - please log in to view all the information.
Healthcare Quality Consultant and CQC Inspector
Mango Tree Group
- England - Yorkshire and Humber