Public health

'To err is human, to cover up is unforgivable and to fail to learn is inexcusable.' How are you contributing to making care safer for your patients? Join the conversation.

The primary care improvement team at 1000 Lives Wales were delighted to receive Q Exchange funding last year for a project focusing on improving repeat prescribing systems and have delivered two workshops of the ‘Opportunity Costing’ method.

To really understand quality we first need to appreciate the value provided by services and how that value is created. Service-dominant logic gives us a new framework to understand how value works and its application gives us a way to create much better patient focused services.