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What are Q Visits?

Increasing capacity and capability for improvement in the health and care system is a central aim of Q. We offer a series of visits to organisations across the UK to learn about a range of relevant topics, from appreciative inquiry to lean and agile project delivery, systems thinking and experienced-based co-design. The programme aims to give members first-hand opportunities to learn from others involved in improvement across different professional sectors and take knowledge back to their workplaces.

Find out more about past visits, including useful resources and commentary from the hosts and members that attended.


  • Explore and experience first-hand how other organisations have used innovative approaches in their work to achieve positive outcomes
  • Identify how others have successfully implemented different approaches
  • Apply the learning from the experience of others and consider how this can be spread/adopted in your work context
  • Connect with other Q members who are working on similar challenges, building an effective support structure for you

What members are saying about Visits

“I will share the stories and lessons from today with my colleagues at work, and the event will inform the way I talk about continuous improvement with NHS trusts widely” Q member at the NHS Blood & Transplant visit

“Q visits give some great opportunities to learn, share, collaborate and (above all) make a difference to patients” Q member at the Mayden Ltd visit

What can I expect from a Visit?

Members can expect an action-packed visit with the chance to experience a day in the life of a variety of different organisations as well as an opportunity to reflect on learning and consider how to translate the learning.

Visits are free for members* and each visit is CPD certified.  See below for our upcoming schedule.

Members are encouraged to join the online visits’ group to continue conversations, share information and connect with others that attended a visit.

The team

The Visits programme is delivered by Q and Health Transformation Partnership (with Q member Emma Adams and Peter Dudgeon).

If you have any queries about Q Visits, have a question about an existing booking you made or have an exciting idea for a visit, please contact the team at





*There is no fee to attend, but Q members are expected to arrange their own means of travel and expenses. We encourage you to use study/professional leave if this is available to you.

Upcoming visits

23rd Apr 2019Visit to East London Foundation Trust: Enjoying work
14th May 2019FULLY BOOKED (waiting list open) Visit to GlaxoSmithKline – Accelerating Delivery Performance

Recent visits

20th Mar 2019Visit to Mayden – Agile Project Delivery
26th Feb 2019Visit to Unipart – Embedding and Sustaining Continuous Improvement
6th Feb 2019Visit to WPP Health and Wellness – Behavioural Insights and Communications
View all past visits