This Q Visit was an open day visit to give insight into the joint work developed between the Royal Academy of Engineering, Royal College of Physicians and Academy of Medical Sciences, encouraging a systems approach within health care improvement.
The visit was inspired by the recent publication by the Royal Academy of Engineering titled Engineering better care: a systems approach to health and care design and continuous improvement.
The systems approach was an eye opener and the need for collaboration between service users and designers is a step in the right direction
Offering plenary talks, skills workshops and real-life engineering examples, this visit introduced core elements of the approach – people thinking, risk thinking, design thinking and systems thinking – to consider how current quality improvement tools and approaches could be enhanced through wider application of approaches more traditionally associated with engineering.
Aim: To introduce Q members to the fundamental aspects of using a systems approach within healthcare improvement.
- Dr John Dean FRCP, East Lancashire Hospitals NHS Trust & Deputy Medical Director (transformation), Royal College of Physician
- Professor John Clarkson FREng, Director, Cambridge Engineering Design Centre
- Professor Mary Dixon-Woods, Director of Improvement Research Institute, University of Cambridge
Following the visit, Q hosted a successful Twitter Chat on the 17 October, discussing insights from the visit and systems approaches within healthcare. The discussion was based around five key questions:
- What opportunities are there for introducing systems approaches into health care?
- What might be the issues with using a systems approach?
- Are there areas you would have liked to have heard or learnt more about from the report and/or the Q Visit?
- Is there anything you draw from these ideas (or from the Q Visit) that you could apply in your local setting?
- You’ve heard about/seen the report, what should happen next?