Through our insight work, we tap into the rich knowledge and diverse experiences of the Q community. We surface stories and generate and share actionable insight. This insight can be used by members and others across the health and care system to help them deliver improvement work more effectively.

Collaboration is at the heart of what we do. To ensure the greatest impact in our work, we aim to involve members at all stages and, where possible, collaborate with others working on the same topic.

We use a variety of systematic methods to draw out the diverse experience and expertise of Q members relating to system priority areas. These include member surveys, workshops, case studies to amplify members’ work and ongoing share and learn projects.

To date, we have explored transforming outpatient services, implementing video consultations, improvement during COVID-19 and addressing backlogs and access to care. Find out more about each of these projects below.

Find out more about our exciting insight project, Defining and measuring good staff engagement in major change. Sign up today for the latest news, including the launch of our improving staff engagement toolkit.