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  • Dear Q Members and Fellow Commentors, I am contacting you in relation to our Q exchange project where we said we would seek the feedback of the Q members from the Q community. Our project seeks to use the Q Exchange ( funding to make changes to the platform as a result of your feedback. Why are we contacting you? We are really excited to launch our survey to find out how we can improve our National Clinical Audit Benchmarking (NCAB) platform for users. Every month hundreds of users are using NCAB to access national clinical audit (NCA) data. Primarily these users are based at Acute Trusts working in the relevant specialties or in clinical and executive leadership positions or quality improvement leads and respective QI team members. These users are the focus of our attempts to seek feedback as an opportunity for improving the platform and site. We also welcome wider feedback from all Q community members interested in helping us shape this. As such, we would welcome those with an interest in using data for improvement to complete our survey: What is National Clinical Audit Benchmarking (NCAB)? NCAB is an online portal providing access to national audit performance data. Its unique feature is that it brings together results from national audits in one platform so that the most recent results across the portfolio can be easily accessed and viewed by each healthcare provider. NCAB distils what can be necessarily extensive reporting into a concise set of key metrics for each audit topic. Results are presented in an easy to understand visual form, specific for each Trust, hospital and in some cases ward and where available against national benchmarks. What if you have never used NCAB? That is ok! The survey enables you to take a look at the website first via a link to enable you to see what it is like before you give your feedback. We think NCAB is most useful for clinical and executive leaders and improvement (QI, audit, clinical) leads at Acute Trusts but we welcome wider feedback including from patients and commissioners too! When do I need to do it by? It takes about 10 minutes to complete the survey. So why not do it now! But if you don’t have the chance right this minute, then you can still do it later and by 14th December if at all possible. We will send out a reminder that week. We will publish anonymous results unless you leave your email and we contact you in relation to sharing your personal feedback. Thanks again for your time HQIP Q Exchange Team Dr. Kieran Mullan Audit Data for Improvement Lead, HQIP,   HQIP Q Exchange Team Q members: Yvonne Silove and Mirek Skrypak
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    Gregory Lucas-Mouat commented on Churchdown Connections 1 week, 5 days ago

    Hi Sharon, although i'm no longer directly involved with the Community Wellbeing Service, I can report that the CWS as a countywide scheme uses both the ONS and PAM as wellbeing measures and seem to have a pretty good response/completion rate. The key thing is that when delivering the ONS or PAM, it's important that the purpose and utility of the measure is explained and that it's not treated as a paper exercise otherwise the 'readings' you take will not be accurate or be of much use to practitioner or patient. The CWS also uses the SWEMWBS for patients with MH conditions and has a similar response/completion rate. 12 weeks between scores i.e. entry and exit seems to be the standard in providing useful data to show improvement in wellbeing or otherwise.
  • Good afternoon hive.  We remain undecided which measurements to use to measure the potential impact of our project and wonder if any of you have experience/advice? We are thinking of looking at a combination of "hard" data (e.g. hospital admission rates/GP attendances) and "soft" data (e.g. wellbeing or activation scores). I suspect with such a small intervention over a short time frame, the latter will prove more useful? The ONS Wellbeing Score and PAM (Patient Activation Measure) are possibilities.  Do any of you have experience in these or any other, possibly more useful, scores to measure wellbeing and/or activation?
  • We're very excited about our multi-stakeholder meeting next week with NHS and non-NHS partners, including patient representation. Focus: Assessing and understanding the needs of patients frequently attending ED. Aim: We hope to design a bio-psycho-assessment tool that can be implemented regionally. Using a standardised best-practice approach to comprehend drivers of attendance.
  • Sorry for the delay in replying Sarah; life has been busy at the coalface and getting our exciting project off the ground! Thanks so much for sharing information about the work CLARHC are doing.  It looks really interesting and, as you say, might be a great add on to our model. I look forward to connecting with them.  
  • Thomas going forwards, deriving an outcome metric will be crucial. Do email me, as I have some ideas that might enable some future capture of paediatric infection mortality using the SOS dashboard from ICHP. Matt
  • Dear Thomas, Would it be possible for me to arrange a conversation with you? I work for the Healthcare Safety Investigation Branch. My contact number is 07753417453   Many thanks   Nikki
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    Jenny O'Hara Jakeway commented on Carers and peer support 1 month, 3 weeks ago

    Hi Karen,   I understand you are looking for Carers in Wales who might be interested in this project. I know a couple who might. Could we speak?
  • Really interested in getting involved in this project if I can. I've been running in house Measurement for Improvement training courses at my Trust & encouraged by the enthusiasm to learn more. I'm big on the need for actionable information and insights - too much analysis paralysis!!