Do we over-measure patient experience? Are we helped by the Friends and Family Test, CQC patient surveys, NHS Choices star ratings, Patient Opinion snapshot comments, local Healthwatch reports, Trust and CCG […]
Are NHS Services designed or do they evolve over time?
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Improvement Practice Coach
- England - South West
Improvement Programme Manager
Royal College of Physicians
- England - North West Coast
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Suffolk and North East Essex ICS
- England - East
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