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Person-centred care

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  • Decarbonisation within NHS Wales

    The group is designed for those who want to discuss decarbonisation and related improvement ideas for Wales. During the COVID-19 pandemic, the world saw amazing improvements in the environment to show us what is possible. Decarbonisation can lead to huge gains in preventing and reducing ill-health.
  • Tools and resources to help support Networks and Network leaders

    Would you find it helpful to have a suite of resources which could support your networks develop as well as your role as a Network Leader?
  • Better Conversations with Clean Language

    This is a special interest group for people learning to use Clean Language for better conversations in healthcare. Clean Language is deceptively simple and very powerful. "It opens a door to a new way of thinking about how people's minds actually work. Clean Language questions help other people to explore their thinking and the metaphors which underpin it." Wendy Sullivan and Judy Rees in 'Clean Language: Revealing Metaphors and Opening Minds'
  • Service Design

    Are NHS Services designed or do they evolve over time?
  • Quality Improvement and the wellbeing of the workforce

    People who work in health and social care systems and organisations matter too, they only have so much energy. What good practice tools, resources and ideas can we share to help those working in health and social care know, they are cared about and their wellbeing matters too?
  • Making use of patient experience

    Do we over-measure patient experience? Are we helped by the Friends and Family Test, CQC patient surveys, NHS Choices star ratings, Patient Opinion snapshot comments, local Healthwatch reports, Trust and CCG […]

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