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Making use of patient experience
Do we over-measure patient experience? Are we helped by the Friends and Family Test, CQC patient surveys, NHS Choices star ratings, Patient Opinion snapshot comments, local Healthwatch reports, Trust and CCG […]
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Service Design
Are NHS Services designed or do they evolve over time?
Members interested in this topic
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Gary Mudge
Improvement Practice Coach
Livewell Southwest
- England - South West
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Sonia Mackenzie
Improvement Programme Manager
Royal College of Physicians
- England - North West Coast
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Verity Mather
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Andrew Kelso
Medical Director
Suffolk and North East Essex ICS
- England - East
All members interested in Person-centred care View on members map