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About this group

Design thinking is increasingly used in industry to ensure the user is the focus of the final product. There is now a growing movement looking at how design thinking can be used in health and care improvement too.

The group will focus on how to take this thinking forward in health and care.

Group convened by Kate Pound.

Convenor

Profile photo of Alaa
This group is convened by Alaa

Blog

Miles Sibley

A new tool to bring visibility to waiting lists across the NHS

Miles Sibley | 24 Jun 2021 | 0 comment

High quality data that’s easily accessible provides a foundation for NHS improvement, but it can be difficult to find. Miles Sibley, Q member and Director of The Patient Experience Library introduces their new waiting list tool.
Carol Dale

How prioritising staff wellbeing can lead to higher engagement and productivity

Carol Dale | 1 Jun 2021 | 1 comment

Q member, Carol Dale explains how five actions and a six-word mantra supported her team’s wellbeing when some NHS 24 staff made the shift to home-based working in response to the pandemic

Active members