Older people

Each month we'll be introducing you to a new Q member – this month we hear from Sketchnote enthusiast, Saskie Dorman, who believes that together we can create public services that are bespoke by default.

After her lightning talk at the UK-wide Q community event, Maxine Power reflects on how we can improve when the evidence is challenged and resistance is high.

'To err is human, to cover up is unforgivable and to fail to learn is inexcusable.' How are you contributing to making care safer for your patients? Join the conversation.