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About this group

There is now a growing interest in Quality Management in healthcare.  This Special Interest Group will help those interested in learning about or implementing a Quality Management System (QMS).

In Quality Management there is a great deal of emphasis on:

  • Documenting how work gets done (the steps that comprise the process).
  • Examining the flow of work between people or workstations.
  • Giving people the knowledge and methods they need to constantly improve that work.

There are a lot of different process improvement methods but almost all of them serve one of two purposes:

  • To eliminate variation in quality and speed (a major source of error).
  • To improve process flow and speed.

The majority of process improvement work should fall into one of those two categories.

This SIG is convened by Tom Rose.

Active members

  • Profile photo of Thomas John Rose
  • Profile photo of Iain Smith
  • Profile photo of Joanne Beckmann
  • Profile photo of Richard Jenkinson
  • Profile photo of Isabel Ho
  • Profile photo of Joriam Ramos
  • Profile photo of Yvonne Morgan
  • Profile photo of Darren Wright