Quality Superintendent Founder & Secretary, Radiotherapy Quality Special Interest Group (RTQ SIG) Secretary of London and South East Radiotherapy Quality Managers Group (LASER)
England - London (North, East and Essex)
I am trained as a Therapy Radiographer in Hong Kong and UK and have worked for radiotherapy equipment manufacturer, independent and NHS hospitals in the last 20 years. With the increasing demand on sharing of good practice and learning, I have established the national Radiotherapy Quality Special Interest Group (RTQ SIG) in 2015. The success of RTQ SIG is building on the solid foundations of regional quality groups such as MOSQuITO (Midlands Organisation of Specialists in Quality Improvement for Therapeutic Oncology) and LASER (London and South East Radiotherapy Quality Managers Group) dated back in 1995 and 1999 when 'QART' initiative was first introduced.
Being an 'insider' working in healthcare and 'outsider' using the services, I am honing my skills to turn into an interdependent collaborator, developing my vertical knowledges/skills continuously; love to meet + work with other change agents & like-minded colleagues to make a difference in healthcare.
Work at basic level, understand the nitty gritty and operational challenges in the world of old power, discern the dynamic expectation of stakeholders are the first step to connect and engage people cross boundaries. We must work interdependently because none of us has enough knowledge and / or power to make a positivie difference alone.
Q Exchange ideas
Collect national radiotherapy specific electronic PREM data, provide our quality professionals live results, help identify improvement needs locally and nationally to aid planning of measurable improvement with sustainable operation cost and large-scale implementation.
National RTQ SIG strengthens peer support for quality professionals and to further develop and expand national quality group which is owned by quality professionals in radiotherapy. We act as central hub, promote collaboration, education for the benefits of patient safety, quality and service improvement for all radiotherapy patients.
Cross-boundary multidisciplinary approach to codesign with cancer patients an effective way to help member departments to collect,understand,respond,interpret & use electronic patient reported dataPRD
Isabel Ho shares how this year's annual conference for the Radiotherapy Quality Special Interest group saw ideas and connections being made through the format of an 'Unmeeting'.
Contact Isabel Ho
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Areas of interest
- Analytics and data
- Digital technology
- Efficiency and productivity
- Funding and sustainability
- Improvement research
- Patient and public involvement
- Patient experience
- Patient safety
- Person-centred care
- Quality improvement
- Quality Management in Healthcare
- Network Weaving learning series
- Network Weaving
- Psychology for Improvement
- Exploring Adaptive Space – community of practice
- Building improvement capability across boundaries
- Improvement Capability framework project
- Liberating Structures in healthcare
- Applying behavioural insights in healthcare
- Improving Joy in Work
- Clinical Audit in Quality Improvement
- Oxford AHSN (Thames Valley area) Group
- Closing the gap: developing improvers for a complex world
- Measurement for Improvement
- Organisational Resilience & Safety-II
- Making use of patient experience
- Human Factors
- Human-Centred Design in Health and Care
- Educators as Improvers
- Radiotherapy Quality
- Lean Healthcare
- Curious QI
- Bridging Networks
- Q Exchange Design Reference Group
- Q Reading Club
- Q Special Interest Groups/Communities of Practice
- Process Visualisation in the NHS
- PPI and Diversity
- Improvement Research Network
- Learning from Excellence
- Q Lab – peer support group
- Staff Wellbeing and Quality Health Care
- Q Connectors
- Complexity Approaches to support Quality Improvement