Sonia Nosheen (aka Sonia Sparkles)

Senior Policy Advisor / Digital Artist

NHS Confederation

England - North West Coast

Image of 'Sonia Nosheen (aka Sonia Sparkles)

Member's groups

  • Coaching Improvement

    This group’s aim is to support Q members and organisations to embed a coaching model and approach to quality improvement at a local level.

    Improvement coaches are a crucial component of the dosing model, […]

  • Human Factors

    This group aims to link with members who are interested in developing human factors capability within the NHS. In the East Midlands, there is some work on this and we now have six human factors projects being […]

  • Liberating Structures in healthcare

    This is a place to share tips, tricks, challenges, plans, ’strings’ and more around using ’Liberating Structures’ for health and care improvement.

    We also meet online on the first Thursday of each month (see […]

  • Quality Improvement and the wellbeing of the workforce

    People who work in health and social care systems and organisations matter too, they only have so much energy. What good practice tools, resources and ideas can we share to help those working in health and social care know, they are cared about and their wellbeing matters too?

  • Service Design

    Are NHS Services designed or do they evolve over time?

  • Process Visualisation in the NHS

    This SIG will look at identifying and documenting, in flow chart format, process management in the NHS, both clinical and administrative processes are addressed. The structure of the Process Visualization set will […]

  • Tools and resources to help support Networks and Network leaders

    Having access to a suite of resources and a dedicated space for learning and sharing with peers is immensely beneficial for Network Leaders. In the fast-paced and ever-evolving field of healthcare, staying informed and connected is crucial. A collaborative environment fosters not only professional growth but also innovation and creativity, which are key to improving healthcare systems and outcomes. By pooling our collective knowledge and experiences, we can co-create solutions that are both dynamic and value-driven.

  • Applying behavioural insights in healthcare

    The latest insights from behavioural science help us better understand all of the factors that influence people’s behaviour – that’s patients and the public as well as healthcare staff. This helps us create more […]

  • Culture of Continuous Improvement

    In the NHS, Quality Improvement methodology is the most common vehicle for embedding systematic continuous improvement and most frequently shows up as a team of experts supporting clinically-focused, smaller-scale […]

  • Psychology for Improvement

    A fundamental principle of improvement science is to understand & influence human behaviour (Dr William Deming). Indeed, an understanding of the psychological factors underpinning human behaviour makes up one […]

  • Improving Joy in Work

    The purpose of this Special Interest Group is to provide a learning forum to bring together those interested in Joy in Work.

    Experts, complete novices, and everyone in between, is welcome to join this group so […]

  • Improvement Culture Club

    In the current climate, it is very challenging for staff to be able to carry out improvement when they are faced with many pressures and demands. We need to create the right environment and support for staff to be […]

  • Evaluation

    Appropriate good quality evaluation is essential component of quality improvement. This group has been set up to link members who have experience, expertise and an interest in the evaluation of quality improvement. […]

  • Co-production

    In co-produced health care, organisations work with people who use services, carers and communities in equal partnership. It’s easy to do it wrong and quite hard to get it right, but it isn’t rocket science, and […]

  • Learning from Excellence

    Whilst it is important to learn from events where things have not gone well, the majority of healthcare interactions go safely. Despite this, we have focus the much of our learning about safety from adverse events, […]

  • Measurement for Improvement

    Are you interested in how we can make the best use of data to inform decision-making and take appropriate action?  Are you frustrated that two point comparisons and RAG reports continue to dominate much of the […]

  • Making use of patient experience

    Do we over-measure patient experience? Are we helped by the Friends and Family Test, CQC patient surveys, NHS Choices star ratings, Patient Opinion snapshot comments, local Healthwatch reports, Trust and CCG […]

  • Sketchnote

    The Q Community includes many people who are realising that there are other ways to record what you learn at events – a more visual form of taking notes known as Sketchnotes.

    Join us as we explore the world of Q […]

  • QI in Mental Health

    Special Interest Group to support the sharing of ideas and good practice for QI across all Mental Health settings. The group will encourage the sharing of ideas and approaches to the use of QI within MH settings […]

  • Network Weaving

    A group space for people interested in learning about Network Weaving, and developing their skills.

  • Building improvement capability across boundaries

    This group is open to anyone interested in discussing, exploring and collaborating on project ideas for the Q Exchange 2019 theme, “Building improvement capabilities across boundaries”

  • Lean Healthcare

    Lean continues to become increasingly popular in health. This group will exchange information on current thinking and discuss ideas on the application and adaption of Lean thinking to the health care sector. Join […]

  • Mindfulness for Quality Improvement

    Mindfulness is a process of focussing on experiences in the current moment. Over the last decades, many mindfulness based techniques and programmes have been used to improve health, and in fact there is good […]

  • Complexity Approaches to support Quality Improvement

    This group will consider the impact of emerging theories around complex systems – such as complex responsive processes, Dialogic OD and systems thinking – on how we approach quality improvement. It will also foc […]

  • Q Reading Club

    This group offers a space where members can continue their own professional development through a virtual book club. The idea is that a particular time period and place is identified for a discussion space about a […]

  • Urgent and Emergency Care

    The importance of keeping the front door of acute services open, flowing and safe for patients has never been greater. With a relentless increase in numbers attending ED, OOH services at breaking point in the […]