Documents

• • Improvement Collaborative Handbook

    The National Quality And Patient Safety Directorate, Health Service Executive Ireland are delighted to introduce the first edition of the […]

    • Alison Dwyer
    • 16 Oct 2023
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    • NQPSD_Improvement_Collaborative_Handbook_V1_FINAL_Aug_2023_for_sharing (2)
  • Last edit: 16 Oct 2023
  • HandbookImprovement Collaborativequality improvement

• • Quality and Patient Safety Matters newsletter #AllThingsQuality

    Quality and Patient Safety Matters (QPS) is the quarterly newsletter from the National Quality and Patient Safety Directorate. This quarterly […]

    • Newsletter
    • Sheema Lughmani
    • 5 Apr 2023
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    • Quality and Patient Safety Matters Edition 1 April 2023
  • Last edit: 5 Apr 2023
  • newsPatient Safetyqualityquality improvementsafety

• • Psychological Safety for Improvement: A practical guide to help teams and leaders in their improvement work

    This practical guide focuses on the importance of psychological safety in improvement. It is based on available research and evidence […]

    • Psychological Safety Resources
    • Rachel Trask
    • 17 Dec 2021
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    • 2021-12-18 — PSY4I — Psychological Safety
  • Last edit: 21 Dec 2021
  • edmondsonevidence basedguidanceguidehuman behaviourimprovementleadershippractical guidepsychological safetyPsychology 4 Improvementpsychology of changequality improvementsystem of profound knowledge

• • Psychological Safety and Quality Improvement: Reading and Resources List

    The psychology of improvement is a wide-ranging field, within which there is the concept of psychological safety – a willingness […]

    • Psychological Safety Resources
    • Rachel Trask
    • 17 Dec 2021
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    • P4I reading list v2 branded
  • Last edit: 17 Dec 2021
  • academicarticlebookedmondsonevidence basedguidanceimprovementliteraturepodcastpsychological safetyPsychology 4 Improvementpsychology of changepublicationquality improvementvideo

• • Spaces for Listening

    #SpacesForListening are simple, lightly structured spaces which invite a different quality of conversation. These are one-off sessions, typically with 8 […]

    • Psychological Safety Resources
    • Rachel Trask
    • 17 Dec 2021
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    • Spaces for Listening outline for Psy4I
  • Last edit: 17 Dec 2021
  • conversationevidence basedhuman behaviourimprovementleadershiplisteningpsychological safetyPsychology 4 Improvementpsychology of changequality improvementroundssafe spacespaces

• • REACH Coaching Framework for Improvement

    The system of profound knowledge (Deming 1982) provides a great conceptual framework to have in mind when working with teams […]

    • Psychological Safety Resources
    • Rachel Trask
    • 17 Dec 2021
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    • REACH Coaching Framework for Improvement_
  • Last edit: 17 Dec 2021
  • coachCoachingcoaching frameworkedmondsonevidence basedhuman behaviourimprovementleadershippsychological safetyPsychology 4 Improvementpsychology of changequality improvementREACHSLAMsystem of profound knowledge

• • QMS Webinar Participants’ Document

    Together with Emma Adams and Joy Furnival, we prepared the QMS Webinar which attracted over 350 registrations and over 150 […]

    • Richard Jenkinson
    • 24 Sep 2021
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    • Q Community Webinar QMS v10 attendee distribution
  • Last edit: 24 Sep 2021
  • #QcomQMSChangewayJuranQMSquality controlquality improvementQuality Management SystemQuality PlanningTrilogy

• • Psychology 4 Improvement Q Exchange – Final Report November 2020

    Report of the Psychology 4 Improvement Q Exchange bid 2019 at November 2020.

    • P4I Q Exchange 2019 documents
    • Rachel Trask
    • 17 May 2021
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    • P4I Q Exchange 2019 Final Report Nov20
  • Last edit: 17 May 2021
  • improvementpsychologyPsychology 4 ImprovementQ Exchangeqiqualityquality improvement

• • Psychology 4 Improvement dynamic model (Dec 2020)

    The P4I dynamic model illustrated the approach and work being undertaken by the Psychology 4 Improvement Q Exchange 2019 team.

    • P4I Q Exchange 2019 documents
    • Rachel Trask
    • 14 Dec 2020
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    • P4I Dynamic Modelv4
  • Last edit: 14 Dec 2020
  • dynamic modelimprovementP4IpsychologyPsychology 4 ImprovementQ Exchangeqiquality improvement

• • Psychology 4 Improvement Tweet Chat (June 2020)

    A tweet chat was held in June 2020 exploring what psychology 4 improvement (P4I) meant for participants.  This document includes […]

    • P4I Tweet Chats
    • Rachel Trask
    • 14 Dec 2020
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    • Psy4I QI Hour Tweet Chat- Thematic analysis June 2020
  • Last edit: 14 Dec 2020
  • improvementP4IpsychologyPsychology 4 Improvementqiquality improvementtweet chat

• • QI Journey of Emotions Tweet Chat (Nov 2020)

    A tweet chat was held to explore the emotions that improvers experience throughout quality improvement work.

    • P4I Tweet Chats
    • Rachel Trask
    • 14 Dec 2020
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    • Twitter Hour 2 – QI Journey of Emotions themes DRAFT v1.1
  • Last edit: 14 Dec 2020
  • emotionsimprovementP4IpsychologyPsychology 4 ImprovementqiQI Journeyquality improvement

• • Overcoming synecdoche: why practice development and quality improvement approaches should be better integrated. Commentary Response to Lavery G (2016) Quality improvement – rival or ally of practice development?

    Commentary on: Lavery, G. (2016) Quality improvement – rival or ally of practice development? International Practice Development Journal. Vol. 6. […]

    • Carolyn Jackson
    • 8 Jun 2020
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    • Overcoming synecdoche- why practice development and quality improvement approaches should be better integrated
  • Last edit: 8 Jun 2020
  • co-creationpractice developmentquality improvementsystems integrationworkplace culture

• • Micro-systems culture change: A refined theory for developing person-cantered safe and effective workplaces based on strategies that embed a safety culture

    Background: Attending to culture is central to developing workplaces that are safe and effective – those that prioritise learning to […]

    • Carolyn Jackson
    • 8 Jun 2020
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    • Micro systems culture change- A refined theory
  • Last edit: 8 Jun 2020
  • clinical leadershipmicrosystems culture changepractice relationshipsquality improvementRealist evaluationsafety cultureworkplace facilitation

• • Draft checklist for equity questions mapped to the improvement journey

    Checklist of questions developed from evidence, with feedback from users to make it actionable for improvement projects.

    • Knowledge into action
    • Emma Little
    • 24 Sep 2019
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    • Achieving equity in QI – draft questions
  • Last edit: 24 Sep 2019
  • checklistequityimprovement journeyquality improvement

• • Developing a Quality Improvement Culture to Improve our City

    Aberdeen Community Planning Partnership describe how they are taking a whole system approach to improving local outcomes by developing a […]

    • Illustrative examples
    • Emma Little
    • 24 Sep 2019
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    • Developing a Quality Improvement Culture to Improve our City
  • Last edit: 24 Sep 2019
  • Aberdeenlocal outcomesquality improvementwhole system approach

• • Fair access to Outpatient Antimicrobial Therapies

    Poster describing improvement project which aimed to provide fair access to OPAT services.  It identified balancing measures to ensure that […]

    • Illustrative examples
    • Emma Little
    • 24 Sep 2019
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    • Quality Academy Poster – OPAT – CS
  • Last edit: 24 Sep 2019
  • balancing measuresequityfairnessquality improvement

• • What can be done to leverage Quality Improvement practice to increase its contribution to equity (and prevent increase in inequity)?

    Evidence summary carried our by Health Scotland knowledge services team about how QI could contribute to improved health equity (and […]

    • Evidence from literature
    • Emma Little
    • 24 Sep 2019
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    • HS Evidence summary QI equity July 2019
  • Last edit: 24 Sep 2019
  • equityevidencehealth inequalitiesquality improvement

• • Star Trekkin’ across the (research and quality improvement) universe

    Does improving the quality of care from health organisations need research? This was the question asked at the Annual Network […]

    • Peter van der Graaf
    • 11 May 2017
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  • Last edit: 11 May 2017
  • quality improvementresearch