Documents

• • Questions/Answers from webinar chat – 19th March 2024

    Management Systems and BS ISO7101:2023

    • Thomas John Rose
    • 2 Apr 2024
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    • meeting_saved_chat TJR response
  • Last edit: 2 Apr 2024
  • BS ISO 7101:2023improvementManagement Systemsprocessquality

• • Quality Management System – Requirements

    BS EN ISO 9001:2015 Requirements for a Quality Management System.

    • Tom Rose
    • Thomas John Rose
    • 25 Jul 2022
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    • Quality management system
  • Last edit: 25 Jul 2022
  • BS EN ISO 9001:2015improvementQMSQuality Management System

• • Psychological Safety for Improvement: A practical guide to help teams and leaders in their improvement work

    This practical guide focuses on the importance of psychological safety in improvement. It is based on available research and evidence […]

    • Psychological Safety Resources
    • Rachel Trask
    • 17 Dec 2021
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    • 2021-12-18 — PSY4I — Psychological Safety
  • Last edit: 21 Dec 2021
  • edmondsonevidence basedguidanceguidehuman behaviourimprovementleadershippractical guidepsychological safetyPsychology 4 Improvementpsychology of changequality improvementsystem of profound knowledge

• • Psychological Safety and Quality Improvement: Reading and Resources List

    The psychology of improvement is a wide-ranging field, within which there is the concept of psychological safety – a willingness […]

    • Psychological Safety Resources
    • Rachel Trask
    • 17 Dec 2021
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    • P4I reading list v2 branded
  • Last edit: 17 Dec 2021
  • academicarticlebookedmondsonevidence basedguidanceimprovementliteraturepodcastpsychological safetyPsychology 4 Improvementpsychology of changepublicationquality improvementvideo

• • Spaces for Listening

    #SpacesForListening are simple, lightly structured spaces which invite a different quality of conversation. These are one-off sessions, typically with 8 […]

    • Psychological Safety Resources
    • Rachel Trask
    • 17 Dec 2021
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    • Spaces for Listening outline for Psy4I
  • Last edit: 17 Dec 2021
  • conversationevidence basedhuman behaviourimprovementleadershiplisteningpsychological safetyPsychology 4 Improvementpsychology of changequality improvementroundssafe spacespaces

• • REACH Coaching Framework for Improvement

    The system of profound knowledge (Deming 1982) provides a great conceptual framework to have in mind when working with teams […]

    • Psychological Safety Resources
    • Rachel Trask
    • 17 Dec 2021
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    • REACH Coaching Framework for Improvement_
  • Last edit: 17 Dec 2021
  • coachCoachingcoaching frameworkedmondsonevidence basedhuman behaviourimprovementleadershippsychological safetyPsychology 4 Improvementpsychology of changequality improvementREACHSLAMsystem of profound knowledge

• • Psychology 4 Improvement Q Exchange – Final Report November 2020

    Report of the Psychology 4 Improvement Q Exchange bid 2019 at November 2020.

    • P4I Q Exchange 2019 documents
    • Rachel Trask
    • 17 May 2021
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    • P4I Q Exchange 2019 Final Report Nov20
  • Last edit: 17 May 2021
  • improvementpsychologyPsychology 4 ImprovementQ Exchangeqiqualityquality improvement

• • Psychology 4 Improvement dynamic model (Dec 2020)

    The P4I dynamic model illustrated the approach and work being undertaken by the Psychology 4 Improvement Q Exchange 2019 team.

    • P4I Q Exchange 2019 documents
    • Rachel Trask
    • 14 Dec 2020
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    • P4I Dynamic Modelv4
  • Last edit: 14 Dec 2020
  • dynamic modelimprovementP4IpsychologyPsychology 4 ImprovementQ Exchangeqiquality improvement

• • Psychology 4 Improvement Tweet Chat (June 2020)

    A tweet chat was held in June 2020 exploring what psychology 4 improvement (P4I) meant for participants.  This document includes […]

    • P4I Tweet Chats
    • Rachel Trask
    • 14 Dec 2020
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    • Psy4I QI Hour Tweet Chat- Thematic analysis June 2020
  • Last edit: 14 Dec 2020
  • improvementP4IpsychologyPsychology 4 Improvementqiquality improvementtweet chat

• • QI Journey of Emotions Tweet Chat (Nov 2020)

    A tweet chat was held to explore the emotions that improvers experience throughout quality improvement work.

    • P4I Tweet Chats
    • Rachel Trask
    • 14 Dec 2020
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    • Twitter Hour 2 – QI Journey of Emotions themes DRAFT v1.1
  • Last edit: 14 Dec 2020
  • emotionsimprovementP4IpsychologyPsychology 4 ImprovementqiQI Journeyquality improvement

• • QI Journey of Emotions Template

    • QI Journey of Emotions
    • Lou Rodrigues
    • 6 Nov 2020
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    • Journey of Emotions Template
  • Last edit: 6 Nov 2020
  • emotionaljourneyemotionsexplorationfeelingsimprovementjourneyqi

• • Achieving Clinical Excellence (ACE) in Primary Care

    Some years ago I was approached by a group of local GPs who wanted to apply for CCG support for […]

    • Simon Dodds
    • 15 Jun 2019
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    • JOIS_2017_039_100_20170306
  • Last edit: 15 Jun 2019
  • capabilitycase study.chaoscostevidenceflowhealth careimprovementmethodologyprimary carerisksafetystress

• • Improving Emergency Flow using Systems Engineering.

    This is a recently published case study that describes the application of systems engineering for improving safety, flow and quality […]

    • Simon Dodds
    • 14 Jun 2019
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    • JOIS_2019_055_HCSE_in_ED_at_UHNM_100_20190313
  • Last edit: 14 Jun 2019
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• • Investing in a Resilient Generation: Keys to a Mentally Prosperous Nation

    Looking beyond treatment to promoting mental health and well-being, the Mental health Policy Commission examined evidence from people with experience […]

    • Benjamin Costello
    • 14 Jun 2019
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    • Investing-in-a-Resilient-Generation-report
  • Last edit: 14 Jun 2019
  • improvementmental healthmental health policyresiliencesocial policywhole-system change

• • Improvement Focused Governance

    This booklet is aimed at Non-Executive Directors, supporting them to consider ways in which their work and responsibilities relating to […]

    • Craig White
    • 28 Sep 2017
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    • IFG Booklet
  • Last edit: 28 Sep 2017
  • governanceimprovementleadership