Documents Directory
Documents
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Questions/Answers from webinar chat – 19th March 2024
Management Systems and BS ISO7101:2023
| Read - Last edit: 2 Apr 2024
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Flash report The Value of Network Weaving for Supporting Integration
This report captures a conversation held with the 3rd sector SIG and nurturing and weaving networks SIG to explore how […]
| Read - Last edit: 7 Nov 2023
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Self reflection workbook. Motivation
There can be many reasons our motivation is depleted. This workbook is for self reflection and does not replace professional […]
| Read - Last edit: 22 Oct 2023
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Life Purpose Affirmation Cards
Living our values and reminding ourselves of our purpose is good for wellbeing both in our work and personal life. […]
| Read - Last edit: 22 Oct 2023
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Flash report following guest presentation from Julia wood from the Joy in work SIG
This report offers an overview of the chat from the session with useful links and other events coming up.
| Read - Last edit: 8 Oct 2023
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Slides from Civility Saves Lives presentation Aug 23
These slides offer an interesting perspective on the importance of civility in health and social care. It covers the impact […]
| Read - Last edit: 1 Sep 2023
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Quality Management System – Requirements
BS EN ISO 9001:2015 Requirements for a Quality Management System.
| Read - Last edit: 25 Jul 2022
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Psychological Safety for Improvement: A practical guide to help teams and leaders in their improvement work
This practical guide focuses on the importance of psychological safety in improvement. It is based on available research and evidence […]
| Read - Last edit: 21 Dec 2021
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Psychological Safety and Quality Improvement: Reading and Resources List
The psychology of improvement is a wide-ranging field, within which there is the concept of psychological safety – a willingness […]
| Read - Last edit: 17 Dec 2021
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Spaces for Listening
#SpacesForListening are simple, lightly structured spaces which invite a different quality of conversation. These are one-off sessions, typically with 8 […]
| Read - Last edit: 17 Dec 2021
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REACH Coaching Framework for Improvement
The system of profound knowledge (Deming 1982) provides a great conceptual framework to have in mind when working with teams […]
| Read - Last edit: 17 Dec 2021
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Psychology 4 Improvement Q Exchange – Final Report November 2020
Report of the Psychology 4 Improvement Q Exchange bid 2019 at November 2020.
| Read - Last edit: 17 May 2021
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Psychology 4 Improvement dynamic model (Dec 2020)
The P4I dynamic model illustrated the approach and work being undertaken by the Psychology 4 Improvement Q Exchange 2019 team.
| Read - Last edit: 14 Dec 2020
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Psychology 4 Improvement Tweet Chat (June 2020)
A tweet chat was held in June 2020 exploring what psychology 4 improvement (P4I) meant for participants. This document includes […]
| Read - Last edit: 14 Dec 2020
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QI Journey of Emotions Tweet Chat (Nov 2020)
A tweet chat was held to explore the emotions that improvers experience throughout quality improvement work.
| Read - Last edit: 14 Dec 2020
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QI Journey of Emotions Template
| Read - Last edit: 6 Nov 2020
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Achieving Clinical Excellence (ACE) in Primary Care
Some years ago I was approached by a group of local GPs who wanted to apply for CCG support for […]
| Read - Last edit: 15 Jun 2019
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Improving Emergency Flow using Systems Engineering.
This is a recently published case study that describes the application of systems engineering for improving safety, flow and quality […]
| Read - Last edit: 14 Jun 2019
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Investing in a Resilient Generation: Keys to a Mentally Prosperous Nation
Looking beyond treatment to promoting mental health and well-being, the Mental health Policy Commission examined evidence from people with experience […]
| Read - Last edit: 14 Jun 2019
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Improvement Focused Governance
This booklet is aimed at Non-Executive Directors, supporting them to consider ways in which their work and responsibilities relating to […]
| Read - Last edit: 28 Sep 2017
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