The psychology of improvement is a wide-ranging field, within which there is the concept of psychological safety – a willingness to take interpersonal risk at work. QI is all about learning together as a team. We can’t learn if we don’t feel safe with each other to raise ideas or concerns or simply to contribute.
This list of reading and resources is split according to different needs so that you can access what is most relevant to you. It is suitable for anyone who has an interest in QI. This is a growing subject area, so if we’ve missed something that you’d like to recommend to others, just let us know and we’ll add it.