Dan Harley

Quality Improvement and Evaluation manager

NHS 24

Scotland

Image of 'Dan Harley

Member's groups

  • Liberating Structures in healthcare

    This is a place to share tips, tricks, challenges, plans, ’strings’ and more around using ’Liberating Structures’ for health and care improvement.

    We also meet online on the first Thursday of each month (see […]

  • Service Design

    Are NHS Services designed or do they evolve over time?

  • Lean Healthcare

    Lean continues to become increasingly popular in health. This group will exchange information on current thinking and discuss ideas on the application and adaption of Lean thinking to the health care sector. Join […]

  • Measurement for Improvement

    Are you interested in how we can make the best use of data to inform decision-making and take appropriate action?  Are you frustrated that two point comparisons and RAG reports continue to dominate much of the […]

  • Improving Joy in Work

    The purpose of this Special Interest Group is to provide a learning forum to bring together those interested in Joy in Work.

    Experts, complete novices, and everyone in between, is welcome to join this group so […]

  • Psychology for Improvement

    A fundamental principle of improvement science is to understand & influence human behaviour (Dr William Deming). Indeed, an understanding of the psychological factors underpinning human behaviour makes up one […]

  • Culture of Continuous Improvement

    In the NHS, Quality Improvement methodology is the most common vehicle for embedding systematic continuous improvement and most frequently shows up as a team of experts supporting clinically-focused, smaller-scale […]

  • Process Visualisation in the NHS

    This SIG will look at identifying and documenting, in flow chart format, process management in the NHS, both clinical and administrative processes are addressed. The structure of the Process Visualization set will […]

  • Communities of Practice

    The group aims to bring together people who are interested in setting up Communities of Practice, or have already set them up, to share their experiences and knowledge.
    This group is co-convened by Cleo […]

  • Complexity Approaches to support Quality Improvement

    This group will consider the impact of emerging theories around complex systems – such as complex responsive processes, Dialogic OD and systems thinking – on how we approach quality improvement. It will also foc […]

  • Technology to support QI Teams

    Teams across the UK use a variety of hardware and software to support Quality Improvement and Innovation.

    Through collaborating we will learn, share and apply how other #QITechTeams use technology, ranging from […]

  • Human Factors

    This group aims to link with members who are interested in developing human factors capability within the NHS. In the East Midlands, there is some work on this and we now have six human factors projects being […]

  • Q Improvement Framework Resources

    This public space is solely for hosting the resources for the Q Improvement Capability framework tool.
    To get involved in developing and using the QI Capability tool, go here: https://q.health.org.uk/community/gro […]

  • Digital

    Digital is about opening up new challenges and opportunities for quality improvement; bringing analytics and methods into improvement settings and improvement methodology into digital projects. This group has been […]

  • Making use of patient experience

    Do we over-measure patient experience? Are we helped by the Friends and Family Test, CQC patient surveys, NHS Choices star ratings, Patient Opinion snapshot comments, local Healthwatch reports, Trust and CCG […]

  • Human-Centred Design in Health and Care

    Design thinking is increasingly used in industry to ensure the user is the focus of the final product. There is now a growing movement looking at how design thinking can be used in health and care improvement […]

  • Bridging Networks

    The ‘Bridging Network’ is a Special Interest Group for anyone interested in quality improvement across health and social care whether they are at the front line, in the board rooms, in the community or primary car […]

  • Evidence 4 Quality Improvement

    Home of the @Evidence4QI project (Q Exchange-funded). Supporting Quality Improvement (QI) teams to use evidence and knowledge in QI projects, working in partnership with the Library and Knowledge Services community.

  • PPI and Diversity

    Serious clinical and service failings in the UK and internationally have increased the calls for patients and the public to be engaged in healthcare to improve patient safety. These calls are now reflected in key […]

  • Evaluation

    Appropriate good quality evaluation is essential component of quality improvement. This group has been set up to link members who have experience, expertise and an interest in the evaluation of quality […]

  • QI in Mental Health

    Special Interest Group to support the sharing of ideas and good practice for QI across all Mental Health settings. The group will encourage the sharing of ideas and approaches to the use of QI within MH settings […]

  • Closing the gap: developing improvers for a complex world

    This group will offer a space to explore and share together practical techniques for supporting our inner journeys towards transformed individual capacities for real world impact (in health, communities, […]

  • Sketchnote

    The Q Community includes many people who are realising that there are other ways to record what you learn at events – a more visual form of taking notes known as Sketchnotes.

    Join us as we explore the world o […]

  • Dialogic Organisation Development

    This special interest group is designed for anyone with an interest in a dialogic approach to improvement and organisation development. This contemporary approach to OD views organisations as fluid, socially […]