What is the challenge your project is going to address and how does it connect to your chosen theme?

There are a few areas at UCLH who are exploring group appointments. We would like to work with one or two of these areas to provide ongoing evaluation to help service leads test and improve the model as findings emerge. We think there is a lot of value in UCLH providing group appointments as given the specialist nature of our care, patients rarely have a chance to meet and learn from each other’s lived experience. Having a group means we can also harness a diversity of thought and questions being asked to the clinician at a time where it can be overwhelming and stressful, particularly for newly diagnosed patients. The aim of this is to undergo iterative improvements to the quality of care received by the patients through these group appointments. Areas for investigation include patient experience, clinical outcomes and service design.