Jonty Yazbek
Head of Quality Improvement (seconded)
James Paget University Hospital
England - East
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Katie Walker joined the group Culture of Continuous Improvement 1 day, 15 hours ago
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Joriam Ramos posted an update in the group Culture of Continuous Improvement 1 day, 22 hours ago
📌 Last reminder: tomorrow (Thu 25th) 📌
How to develop Lean capability and Kirkpatrick model to evaluate its success?
Join member Iain Smith as he explores his recently published paper, exploring a useful QI capability-building and evaluating model.
We’ve been preparing some interesting zoom interactions for you, so you can experience a bit of…Read more
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*use the Kirkpatrick (…)
Sorry folks, I’ve been making so many typos these days that I’m thinking about going to the doctor about it 😬 I don’t know what’s up.
Alas, with no edit button, I can only fix this by reposting – and I’m choosing here not to bombard your notifications. Hope that’s ok. Sorry again for the typo.
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I thought the little exercise with the square of paper was really good. Rather like Deming’s Red Bead experiment it demonstrated the problems with a poorly designed process. It also demonstrated that ‘Output’ measures are ‘shutting the door after the horse has bolted’. In order the identify error early enough the ‘in process’ measures are…Read more
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Maria Dorthea Skov posted an update in the group Measurement for Improvement 2 days, 20 hours ago
Hi everyone!
Next week’s Liberating Structures meet-up – on Thursday May 2nd, 12-1pm – will explore and assess the ambitions for palliative and end of life care. (More on the Ambitions framework here).
We’ll trial Liberating Structure TRIZ as a method to enable courageous conversations and creative destruction of counterproduc…Read more
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Nicola Platts posted an update in the group Coaching Improvement 6 days, 9 hours ago
Sharing here that the Flow Coaching Academy continues with resources available for open access in our new website launched this week. Lots of coaching resources. http://www.flowcoaching.academy your feedback is welcomed. Please acknowledge us if you use our materials.
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Maria Dorthea Skov posted an update in the group Measurement for Improvement 6 days, 16 hours ago
Would you or your team like to be happier at work? The Joy in Work tools and techniques might be the guidance and support you need.
Next Friday (April 26th) in a one-hour session (12-1pm), Julia Wood (convener of the Improving Joy in Work Special Interest Group) will delve into the importance of joy in work, share two approaches which can be…Read more
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Thomas John Rose posted an update in the group Quality Management in Healthcare 1 week ago
Do you know the difference between the two types of Quality Improvement (QI) and the difference between Quality Improvement (QI) and Continuous Improvement (CI)? Please reply with a yes or no to each question.
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Yes
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Thanks. I’ll just wait a bit to see if any of the other 217 members if the SIG reply then I’ll respond.
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To us, QI and CI are interchangeable so interesting to understand the difference. Not sure I was aware there were only two types of QI – although there are many different methods.
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I have found that it is common to see these terms used interchangeably in the NHS. I have also found it helpful to differentiate them, as it is often assumed that if you are using QI then you are doing CI, but that isn’t usually the case. CI requires a systematic approach to using QI methods as part of normal operational management, alongside…Read more
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I’ll let the questions run a bit longer and then I’ll explain the differences. QI and CI are most certainly very different.
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the difference between the two types of Quality Improvement (QI)? – NO – is there more than one?
the difference between Quality Improvement (QI) and Continuous Improvement (CI)? – in a way, QI is done just before every audit visit. CI is never finished.
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Thanks for your relies so far. Only another 214 members to reply!
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Great question – but not sure this is a yes/no question. In health there are so many projects on the go, with little control around methods and tools, with many clinicians taking on change projects without the support/expertise of project managers. Many tools may be useful in project planning and control, and common to QI, CI and service…Read more
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I think it’s a No but great answer with loads of points to address later. Thanks.
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No, but am very interested to understand the difference. My organisation is perhaps moving from QI to CI and a google search did not tell me much, but I found this Warwick Business School paper useful that *I think* tries to describe the differences (does this meet your definition?)…Read more
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I have a lot to say in reply to your great comment Nancy. I’ll wait to see if there are any more comments then reply to them all. Thanks.
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Thomas John Rose posted an update in the group Quality Management in Healthcare 1 week ago
Do you know the difference between Quality Assurance, Quality Planning, Quality Control and Quality Improvement?
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Yes to all of those.
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Is that as defined by Juran or is it the NHS versions?
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NHS (Pathology), but probably not far off Juran – Quality Control is the check that our systems work as expected (Internal Quality Control e.g. statistical control charts) and will produce the correct results. Quality Assurance is the evaluation of our results to check that they met our expectations (we use the term External Quality Assurance or…Read more
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Thanks Lesley. Yes – not far off Juran. I’ll post outlining the differences when the remaining 217 SIG members have had a chance to respond to my post above. I’ve added a link so that members can see the standards/regulations that Pathology have to meet, not a easy task!…Read more
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Abigail Peck joined the group Human Factors 1 week ago
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