Joriam Ramos's activity
In group: Culture of Continuous Improvement
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Joriam Ramos posted an update in the group Culture of Continuous Improvement 1 week, 4 days ago
📌 Last reminder: tomorrow (Thu 25th) 📌
How to develop Lean capability and Kirkpatrick model to evaluate its success?
Join member Iain Smith as he explores his recently published paper, exploring a useful QI capability-building and evaluating model.
We’ve been preparing some interesting zoom interactions for you, so you can experience a bit of how it feels like to use the model in your own work. Hope to see you there.
*use the Kirkpatrick (…)
Sorry folks, I’ve been making so many typos these days that I’m thinking about going to the doctor about it 😬 I don’t know what’s up.
Alas, with no edit button, I can only fix this by reposting – and I’m choosing here not to bombard your notifications. Hope that’s ok. Sorry again for the typo.
I thought the little exercise with the square of paper was really good. Rather like Deming’s Red Bead experiment it demonstrated the problems with a poorly designed process. It also demonstrated that ‘Output’ measures are ‘shutting the door after the horse has bolted’. In order the identify error early enough the ‘in process’ measures are required. Juran calls this ‘Quality Control’. You may well be asking ‘process design and quality control – what’s that?