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Gordon Hay

Improvement Advisor, Scottish Patient Safety Programme - Mental Health

NHS Ayrshire & Arran

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Member's groups

  • Liberating Structures in healthcare

    This is a place to share tips, tricks, challenges, plans, ’strings’ and more around using ’Liberating Structures’ for health and care improvement.

    We also meet online on the first Thursday of each month (see […]

  • Measurement for Improvement

    Are you interested in how we can make the best use of data to inform decision-making and take appropriate action?  Are you frustrated that two point comparisons and RAG reports continue to dominate much of the […]

  • Mindfulness for Quality Improvement

    Mindfulness is a process of focussing on experiences in the current moment. Over the last decades, many mindfulness based techniques and programmes have been used to improve health, and in fact there is good […]

  • Reimagining Health and Care

    Reinventing Organisations, Buurtzorg, beyond new public management, Laloux, beyond budgeting, deliberately developmental, Clare Graves, brave new work, complexity, building communities, leadership for complex and chaotic times. What happens when you apply this in health and care? Join us and to share your learning and build new practice.
  • Quality Improvement and the wellbeing of the workforce

    People who work in health and social care systems and organisations matter too, they only have so much energy. What good practice tools, resources and ideas can we share to help those working in health and social care know, they are cared about and their wellbeing matters too?
  • Co-production

    In co-produced health care, organisations work with people who use services, carers and communities in equal partnership. It’s easy to do it wrong and quite hard to get it right, but it isn’t rocket science, and […]

  • Allied Health Professions in Quality Improvement

    We are hoping to raise the curiosity and profile of AHPs in Quality Improvement. We are looking for the inquisitive, the enthusiast and the improvement gurus to share the possibilities and experiences of quality […]

  • Sustainable Healthcare

    Sustainability is a domain of quality in healthcare. Sustainable value considers patient and population outcomes against environmental, social and economic costs (the ”triple bottom line”). Sustainable value can […]

  • Human Factors

    This group aims to link with members who are interested in developing human factors capability within the NHS. In the East Midlands, there is some work on this and we now have six human factors projects being […]

  • Achieving equity through QI

    This network’s vision is to establish an improvement approach which contributes to reducing health inequalities and increasing wellbeing for all across Scotland.

    Its purpose:
    * Learning and sharing – with o […]

  • Digital

    Digital is about opening up new challenges and opportunities for quality improvement; bringing analytics and methods into improvement settings and improvement methodology into digital projects. This group has been […]

  • Making use of patient experience

    Do we over-measure patient experience? Are we helped by the Friends and Family Test, CQC patient surveys, NHS Choices star ratings, Patient Opinion snapshot comments, local Healthwatch reports, Trust and CCG […]

  • Educators as Improvers

    Many people working in the world of healthcare will also have some sort of role in healthcare education; it might be that you’re a mentor to nursing students, a clinical educator for AHP students, a clinical or […]

  • QI in Mental Health

    Special Interest Group to support the sharing of ideas and good practice for QI across all Mental Health settings. The group will encourage the sharing of ideas and approaches to the use of QI within MH settings […]

  • Mental health and persistent pain

    This group is for people interested in mental health and persistent pain.

    It was created as part of the Q Lab’s project, in partnership with Mind, focusing on the experiences of people living with both mental h […]