Emma Sheridan

Associate Director

RSM

Scotland

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Member's groups

  • Primary Care

    This group is open to anyone working in or interested in primary care. It is convened by Rammya Mathew, who is a London based GP with an interest in quality improvement. This group is a learning space – it’s not […]

  • Measurement for Improvement

    Are you interested in how we can make the best use of data to inform decision-making and take appropriate action?  Are you frustrated that two point comparisons and RAG reports continue to dominate much of the […]

  • Improving Joy in Work

    The purpose of this Special Interest Group is to provide a learning forum to bring together those interested in Joy in Work.

    Experts, complete novices, and everyone in between, is welcome to join this group so […]

  • Applying behavioural insights in healthcare

    The latest insights from behavioural science help us better understand all of the factors that influence people’s behaviour – that’s patients and the public as well as healthcare staff. This helps us create more […]

  • Reimagining Health and Care

    Reinventing Organisations, Buurtzorg, beyond new public management, Laloux, beyond budgeting, deliberately developmental, Clare Graves, brave new work, complexity, building communities, leadership for complex and chaotic times. What happens when you apply this in health and care? Join us and to share your learning and build new practice.

  • Power of Storytelling in Health

    This group is convened by Lesley Goodburn.

    This a group to explore the use of storytelling in healthcare looking at the use of stories in improvement as well as therapeutic interventions. The group will look […]

  • Complexity Approaches to support Quality Improvement

    This group will consider the impact of emerging theories around complex systems – such as complex responsive processes, Dialogic OD and systems thinking – on how we approach quality improvement. It will also foc […]

  • Sustainable Healthcare

    Sustainability is a domain of quality in healthcare. Sustainable value considers patient and population outcomes against environmental, social and economic costs (the ”triple bottom line”). Sustainable value can […]

  • Digital

    Digital is about opening up new challenges and opportunities for quality improvement; bringing analytics and methods into improvement settings and improvement methodology into digital projects. This group has been […]

  • Making use of patient experience

    Do we over-measure patient experience? Are we helped by the Friends and Family Test, CQC patient surveys, NHS Choices star ratings, Patient Opinion snapshot comments, local Healthwatch reports, Trust and CCG […]

  • Human-Centred Design in Health and Care

    Design thinking is increasingly used in industry to ensure the user is the focus of the final product. There is now a growing movement looking at how design thinking can be used in health and care improvement […]

  • Evaluation

    Appropriate good quality evaluation is essential component of quality improvement. This group has been set up to link members who have experience, expertise and an interest in the evaluation of quality […]