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Special Interest Group

Video consultations: how to set them up well, fast?

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  • Jo Scott posted an update 1 year, 8 months ago

    Hi everyone! We have our annual Q community event on 18 October that will be a great opportunity to learn and share with other members. There will be a couple of sessions focusing on digital innovations and implementation that will no doubt be of great interest to people in this group. I know it can be hard to find time for this type of thing -…Read more

  • Jo Scott posted an update 1 year, 8 months ago

    Hi everyone – this message was posted on the primary care group by April Masson and I wondered if anyone had anything to add to the discussion?
    https://q.health.org.uk/community/directory/aprilmasson/activity/44865/

    Hi everyone, I am new here. I am the portfolio lead for primary care at Healthcare Improvement Scotland. I started in May. We have j…Read more

  • I was thinking about the title and therefore content of this group. Is the focus still on ‘how to set them up’ or is (or could it be) more general updates on progress and issues etc? Just a thought.
    For instance, is this article on whether the use of video consultations might impact on recruitment and retention of GPs relevant including the…Read more

    • Hi Maimie – that’s a great reflection. I agree the name of this group doesn’t now suit the purpose this group could have. (it was initially set up in March 2020 by the Q team – when setting up video consultations fast was what everyone was trying to do).
      I really appreciate the active contribution you make to this group, sharing the learning from…Read more

  • These resources link to reducing footfall in Emergency Departments or Minor Injury Units. It is work carried out by NHS Greater Glasgow and Clyde. They describe some of the benefits of telephone consultations. They carried out 838 Near Me calls in July and 7224 Near Me since December 2020.

    The video describes how Near Me video consultations…Read more

  • The Q Workshop Community Space: exploring co-design in digital change projects | Q Community (health.org.uk) included a case study on Near Me video consultations in Scotland with a focus on group consultations.

    Community Space: exploring co-design in digital change projects

  • Maimie Thompson posted an update 2 years ago

    The General Pharmaceutical Council are seeking feedback on draft guidance on providing #safe and #effective treatment through selecting the appropriate mode of consultation when assessing a person’s needs. Runs from 5 May to 30th June 2…Read more

  • Maimie Thompson posted an update 2 years ago

    New Feature | Near Me Group Consultations by Video
    Group Consultations by Video are now available. This free and secure service is available in Scotland. They will usually complement, rather than replace in-person group sessions.

    For more information read this Blog by Marc…Read more

  • Nice short film clip which I hope might of some use for your networks.
    “NHS Scotland is a true pioneer in the use of video consultations with @NHSNearMe, an integral part of a hybrid care model. Listen to @marcbeswickahp talk about the multiple benefits, from patient accessibility and convenience to the environment.”

  • Hi all, In case it’s of interest, we’re hosting a live panel discussion at 1pm on 25th May with some healthcare thought leaders to talk about digital inclusion, titled: Inclusivity for Everyone: Addressing Digital Inequalities Within Communities.
    Please register here if you would like to join!: h…Read more

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About this group

In response to Covid-19, the health system plans to rapidly expand the use of video consultations.

The aim of this group is to share practical learning, tips and challenges when introducing this complex service change, and to learn from existing evidence.

We want this space to be helpful in progressing your work, rather than competing with it.

This group is convened by Jo Scott

Active members

  • Photo of Robyn Lewes
  • Photo of Matthew Hill
  • Photo of Maria Dorthea Skov
  • Photo of Joriam Ramos
  • Photo of Karen Jenkins
  • Photo of Penny Pereira
  • Photo of Amaara Khan
  • Photo of Dr Devina Maru