Scottish Government Technology Enabled Care Team supporting the roll out of Near Me Video AppointmentsScotland
I am currently providing external communications and engagement support to the Scottish Government's Technology Enabled Care Team. This includes supporting the scale-up of Near Me - the service which delivers video appointments. By May 2021 over one million video appointments have been delivered. To support the scale up a National Equality Impact Assessment (EQIA) was co-produced and a public engagement exercise carried out (June to August 2020) with over 5,400 responses.
More generally I am an engagement specialist with executive-level experience in delivering quality improvement, transformational, and cultural change across health and social care sectors. My experience includes the application of quality improvement methodologies and leading public consultations. I am an accredited LEAN Leader, Associate of the Consultation Institute, and co-author of "Three Horizons of Integrating Health and Social Care in Scotland" Published in Handbook of Integrated Care (pp 851-879), July 2021
Q Exchange ideas
Q member, Maimie Thompson shares the project development journey that resulted in the video appointment service, Near Me, and the many name changes that came along with it.
In her second blog, Maimie Thompson shares insights around the pace of change in NHS Scotland over the past decade. In this instalment, she covers the early ‘people power’ behind Near Me in Highland leading to the roll-out of successful Q Exchange 2018 project, NHS Near Me.
Over the next two blogs, Maimie Thompson shares some of her insights around the pace of change in NHS Scotland over the past decade. She covers their response to the global pandemic, including the roll-out of successful Q Exchange 2018 project, NHS Near Me.
Contact Maimie Thompson
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Areas of interest
- Acute care
- Analytics and data
- Collaboration and networking
- Community and voluntary
- Digital technology
- Efficiency and productivity
- Emergency medicine
- End of life care
- Funding and sustainability
- Improvement research
- Integrated care
- Older people
- Patient and public involvement
- Person-centred care
- Primary care
- Quality improvement
- Social care
- Technology-enabled remote monitoring
- Video consultations: how to set them up well, fast?
- Sustainable Healthcare