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Biography

In 2022, while retaining overall responsibility for Q’s strategic direction, Penny will take on interim accountability for the Foundation’s portfolio of strategic initiatives, funding programmes and analysis aiming to improve the quality of health and care in the UK.

Penny is the Q initiative Director.

She has been at the Health Foundation since 2011 in various roles. Penny led our work on leadership and then our safety portfolio. She co-authored the Building Q and Challenges and Potential of Whole System Flow learning reports and the Health Foundation’s briefing on the Safer Clinical Systems programme.

Before joining the Health Foundation, Penny worked at a hospital trust in East London, where she was the Director of Strategy and Service Improvement. Penny has spent her career leading improvement work at local and national level in the NHS, with particular expertise in process and system redesign, leading strategic change across organisations and patient safety.  While at the NHS Modernisation Agency, Penny managed a programme that worked with hospitals across England to encourage understanding of variation and flow and a more joined up approach to improvement.

Penny lives in South London with her husband and two children.


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