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Biography

I'm the Q initiative Director.

I've been at the Health Foundation since 2011 in various roles.  I led our work on leadership and then our safety portfolio.  I co-authored the Building Q and Challenges and Potential of Whole System Flow learning reports and the Health Foundation’s briefing on the Safer Clinical Systems programme.

Before joining the Health Foundation, I worked at a hospital trust in East London, where I was the Director of Strategy and Service Improvement. I've spent my career leading improvement work at local and national level in the NHS, with particular expertise in process and system redesign, leading strategic change across organisations and patient safety.  While at the NHS Modernisation Agency, I managed a programme that worked with hospitals across England to encourage understanding of variation and flow and a more joined up approach to improvement.

I live in South London with my husband and two children.


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