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  • Jo Scott posted an update 1 month ago

    Hi everyone – I’ve shared learning from our work with some of you to capture learning from the rapid implementation of video consultations at the Health Services Research UK (HSR UK) conference. I’ve reflected on the rapid insight approach, as we’re keen to build on our learning and do more of this in the future. It’s just 5 mins long, so do take…Read more

  • Jo Scott posted an update 1 month, 3 weeks ago

    Hi everyone – I thought members of this group would be good to connect with about some work we are doing to explore the role of improvement in effectively addressing the backlogs affecting health and care services. With members, we want to better understand and define what the issues are and what it means for improvers, make links between work, s…Read more

  • Have you been enjoying the series of posts on remote consultations in sustainable healthcare? Would you like some resources to start the conversation about sustainability and remote consultations in your department or organisation? Head to the Centre for Sustainable Healthcare website and try out the resources (video clips, exercise prompts,…Read more

  • Jo Scott posted an update 3 months, 4 weeks ago

    Hi everyone – I wanted to share some resources that the research team at the University of Oxford have updated on their website to support video consulting – there are a number of patient-facing resources translated in different languages and accessible for BSL users.

    They…Read more

  • Olivia Bush posted an update 4 months ago

    Does travel required to pick up prescriptions increase the carbon footprint of video-consultations in primary and secondary care? Listen to this short video clip [1:30 minutes] to find out more and let us know about your thoughts and experiences. How is your experience the same? How does it differ?

    To join more conversations like this visit us…Read more

    • Key points:

      Many secondary care physicians do not prescribe in outpatients but ask primary care colleagues to prescribe.

      In primary care nearly all prescriptions are transmitted to pharmacies electronically saving printing materials and travel between the practice and the pharmacy for patients and staff.

  • A couple of nice blogs by AHPs talking scale-up in use of Near Me video appointments
    AHP Scot site, 29 March 2021
    Allied Health Professions, The Champions of Near Me – For AHPs across health and social care. (
    AHPs use of Near Me and the impact, Marc Beswick.

    “My hope is that as more and more AHPs continue to use Near Me this wil…Read more

  • What are the benefits and impacts of using digital systems in healthcare
    Listen to Ben Tongue, Head of Sustainability at NHS Digital, discuss this in our 20-minute video. Please share your thoughts on the chat and if you’d like to be part of other conversations like this, come and join us in the Sustainable Healthcare SIG!

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About this group

In response to Covid-19, the health system plans to rapidly expand the use of video consultations.

The aim of this group is to share practical learning, tips and challenges when introducing this complex service change, and to learn from existing evidence.

We want this space to be helpful in progressing your work, rather than competing with it.

This group is convened by Jo Scott

Active members

  • Profile photo of Joriam Ramos
  • Profile photo of Hugh Vo
  • Profile photo of Matthew Hill
  • Profile photo of Robyn Lewes
  • Profile photo of Olivia Bush
  • Profile photo of Betty-Sue Smith
  • Profile photo of Shakira Mahadeva
  • Profile photo of Debbie Brazil