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john mortimer

Designer of services

Impro

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  • john mortimer commented on the document Chat with ChatGPT in the group Service Design 5 months ago

    thanks… it demonstrates the limitations of AI when we need to understanding complex systems!

    • Nevertheless it raises some interesting points – similar to a comment in your last email: ‘The reality is that there are significant differences and that those differences requite a translation rather than a copying’. I agree ant that translation will require a lot of time and effort – and that’s if the NHS cooperate!

  • john mortimer posted a new activity comment 5 months, 1 week ago

    Maybe I can be of assistance. I implement the Toyota approach and I work with local gov and the NHS.
    John

  • john mortimer posted an update in the group Co-production 6 months ago

    I thought that people here might know of who might value this…
    This is a workshop for anyone working with redesigning services or digital change, and are wishing to deepen their understanding and practice of systems thinking and complexity . 
    We might know about redesigning using quality methods or Digital solutions. However, these methods do no…Read more

  • I thought that people here might know of who might value this…
    This is a workshop for anyone working with redesigning services or digital change, and are wishing to deepen their understanding and practice of systems thinking and complexity . 
    We might know about redesigning using quality methods or Digital solutions. However, these methods do no…Read more

  • john mortimer posted a new activity comment 7 months, 2 weeks ago

    Do we really think that the way forward with health is;

    “Applying the culture, processes, operating models and technologies of the internet era to respond to people’s raised expectations.
    Tom Loosemore, partner, Public Digital”

    When the reality is that the health system is failing and is broken.
    That phrase from Tom is really about the e…Read more

    • I do agree that the NHS are not ready for this but I’m not sure that anyone will be able to stop the ship now that it has been launched. I wish that as much effort was put into process management in the NHS. Without that being sorted digital stands no chance – just like the general application of AI in the NHS. Maybe Q will take up the baton and…Read more

  • john mortimer posted a new activity comment 7 months, 2 weeks ago

    yes

  • john mortimer posted a new activity comment 7 months, 2 weeks ago

    I hope this interesting event goes well, I cannot make it unfortunately.

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