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Q Exchange

Action on health inequalities

A co-produced, multi-disciplinary and interactive approach to addressing the social determinants of health, before, during and after healthcare appointments throughout the life course.

Read comments 6
  • Proposal
  • 2024

Meet the team

Also:

  • Holly Townsend, project manager RCP
  • Kate Malbon consultant paediatrician clinical director Imperial College trust
  • Ruw Abeyratne, consultant in geriatric and general medicine, director of health equality and inclusion at university hospitals Leicester
  • Lynne Quinney, patient representative
  • Sara Sabra, patient representative
  • Zena Uppal, lead pharmacist in Kings College core 20plus5 ambassador

What is the challenge your project is going to address and how does it connect to the theme of 'How can we improve across system boundaries?​

The latest census from the Federation of the Royal Colleges of Physicians in the UK found that 55% of consultant physicians had seen more patients with ill health over the last three months due to social and economic factors, such as living in mouldy or damp homes, employment, poor air quality or education.

In addition, a recent Royal College of Physicians London survey revealed:

  • 31% of physicians felt confident in their ability to discuss with patients the impact of health inequalities on their health
  • 26% feeling confident in their ability to reduce the impact of health inequalities
  • 67% had not received training in health inequalities.

Several existing toolkits aim to tackle health inequalities however, many lack patient and public involvement and clinicians in hospital, general practice and communities struggle to utilise these within limited appointment time frames.

Addressing health inequity is a shared responsibility, collective action is imperative to enhance capabilities in this area.

What does your project aim to achieve?

In response to the limitations of the episodic biomedical focussed care model and the educational gap in Social Determinants of Health (SDoH) amid healthcare professionals, educators, and improvement teams, we propose a collaborative effort with lived experience partners to develop an educational program. Our aim is to co-create an interactive, web-based toolkit that clinicians from diverse disciplines within the multidisciplinary team (MDT) can easily integrate into various clinical settings, acknowledging different time constraints.

By enhancing capabilities throughout the MDT and across the patient journey, we envision a pragmatic and inclusive approach to mitigating health disparities. Through real-time sharing of our co-production journey and active engagement in the process, we aim to provide insights to our audience, including the Q community, regarding the opportunities and challenges inherent in interdisciplinary collaboration.

Watch our videos introducing the project and keep up to date with our progress here.

How will the project be delivered?

Our vision will be developed and delivered through a variety of collaborative activities including surveys, podcasts, webinars and in person summit led by a team of multi-disciplinary healthcare professionals, supported by Core 20plus5 ambassadors and including community partners.

We will work with a digital agency and illustrator to design, develop and test a useable toolkit ensuring all the relevant disciplines including administration and operations, patient and carers, and community organisations have an input.

We will share our journey and gather audience/participant feedback to reflect as we work through the process of co-production. To measure the efficacy of our approach, we will conduct pilot tests of the toolkits in community and hospital settings, measuring their impact on the quality of care provided. We will aim to track the percentage increase in healthcare professionals’ confidence in their ability to reduce health inequalities in their medical practice following toolkit implementation.

How is your project going to share learning?

To foster widespread learning and engagement content from the toolkit will be freely accessible to all including Q members, who will be actively encouraged to contribute their insights and participate in enhancing the quality of our materials over time.

We will share our journey and provide opportunities to contribute and learn via Medical Care – driving change, the open access improvement hub from the Royal College of Physicians London. The website hosts a wide range of multi-media resources and a  robust user base with 40% of users comprising of multidisciplinary teams and the general public.

In addition to amplify our reach we will disseminate information to RCP members and fellows, share with our extensive social media following and utilise CORE20 plus 5 ambassadors.

Our in person summit will bring together multi-disciplinary teams across national organisations enabling learning and sharing across the wider system.

How you can contribute

  • Feedback on our project proposal
  • Partnership for members interested in collaborating
  • Sign up to RCP Medical Care – driving change newsletters and get involved in shaping our journey

Comments

  1. Amazing project! At the Royal college of Paediatrics and child health, we are working along similar projects to develop resources to empower clinicians to tackle health inequalities.

    Our Q exchange project intends to use a patient safety lens to improve health inequalities and develop resources. We are engaging children and young people and their families for their views in this project.

    We are happy to explore opportunities for collaboration, share resources and contribute to this project. This may enable us to supported entire patient journey from infancy to adulthood and old age.

     

    1. Hi Sahana

      Thank you for reaching out sounds like we have some great synergies across our projects!! I will send an email looking forward to hearing more about your project and potential collaborations.

  2. Hi, this sound like a great proposal. The Chartered Society of Physiotherapy's recent survey showed a similar lack of confidence and capability to address health inequalities. I am interested to know how you decided to focus on discussions about the social determinants of health, was this through additional insight from medical professionals, service users? I guess I'm just thinking that you need to have the patient in front of you to have that discussion and a big issue is how underserved populations access the services in the first place. That said, I do agree that education to support clinicians in these conversations is a gap. I am running a programme of work for the Chartered Society of Physiotherapy over the next few years. If you would like to link up/collaborate on this, as it is an MDT tool then it would be great to have a chat. Best of luck with your project! Helen Sharma (Head of Practice Improvement CSP) - email - sharmah@csp.org.uk

    1. Thanks so much Helen for your invaluable feedback.  Several surveys, and insights shared by our physician's community revealed a significant educational gap in addressing SDOH in routine care, that needs to be addressed to meet our patients' and population's needs.  The work you are doing with Chartered Society of Physiotherapy's sounds great. It would be great collaborate with you. I will send follow up email.

      We look forward to working with you :)

       

  3. As a clinician passionate about addressing health inequities, I'm heartened by this proposal. Count me among the 74% who feel ill-equipped to tackle these issues in our practice. This initiative's focus on creating an accessible toolkit through collaboration with professionals and those with lived experience is exactly what we need. It promises to bridge the gap in our understanding and application of Social Determinants of Health. The engaging format of podcasts, webinars, and events offers a practical way to enhance our skills. I'm eager to contribute and learn through this much-needed project.

    1. Thank you Hesham!

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