Encouraging Innovation and Improving the Implementation of Clinical Technology
- Shortlisted idea
What is the challenge your project is going to address and how does it connect to the theme?
The challenge we face is how we use digital, data-driven, and technological innovations to improve the delivery of mental healthcare.
We are a relatively small mental health Trust, serving a diverse London adult population, allied to a global university, situated close to world leading life sciences and health providers. We are a Trust full of innovators. The challenge is to create live wire between the clinical workforce and digital services so that organisational pain points are correctly uncovered, and safe and sustainable solutions are put into place.
At present there is a sense of digital projects being landed on the clinical workforce from “high above”, with consequent failure to address core problems. The Innovations Funnel at the heart of this project turns this on its head, by introducing direct lines of communications between the workforce with problems, and the QI and digital services team who can help solve these problems.
What does your project aim to achieve?
The aims are:
- To establish a Trust wide “Innovations Forum”
- To encourage our clinical/operational workforce to present their ideas for digital improvement to the Innovations Forum.
- To develop a transparent process for selecting the best ideas (those that are safe, add value, and show evidence of sustainability).
- To develop the best ideas so they are well articulated in an “idea on a page” document, which gives a high-level view of solution, key risks/benefits, financial estimates and workforce impact.
- To present “idea on a page” documents to clinical and nursing Directors for further selection and input. If approved, this will be written out into a business case by the digital Project Management Office.
- To track approved projects though stages of delivery, collecting data on this journey. To group and gain insights from projects not selected.
- Finally, to develop and share resources to help our digital innovators succeed.
How will the project be delivered?
- Recruitment of “digital improvement” fellow. We will use the funding to backfill a clinical post over a year to enable a clinician with dual interests in QI and digital to step forward and be supported to establish and embed the Innovations Forum.
- Executive sponsorship for this project has been secured from the Executive Director of Digital Services and Informatics and the Medical Director.
- Standing member of the Forum will include leaders from QI, clinical, digital and service user representation.
Key project outputs
- Thematic analysis of Ideas brought to Innovation forum.
- Tracking of Ideas through Innovation Funnel (see diagram attached) until approved for Digital PMO to start writing business cases. This will enable QI approach to acceleration.
- Tracking business cases through stages of project delivery until closure.
- Thematic analysis of realised ideas and real-world impact.
- Develop a resource pack to enable innovators to bring forward their ideas and succeed.
How is your project going to share learning?
- We will contribute to the Q community of learning – sharing our experience and learning (including stuff-that-didn’t-work) in webinars and blogs.
- If successful we will look to blueprint on the NHS Futures Platform.
- We will aim to share our experience and learning with our regional Mental Health Innovation Collaborative meeting (via UCLPartners)
- We will share at ICS level within the North Central London digital community at meetings, including CIO and CCIO forums.
How you can contribute
- We would be grateful for:
- Feedback on the project idea.
- Feedback on Innovation pathways that have been implemented in other Trusts and sharing experiences, learnings, and examples of best practice.
- Help with championing, sharing, and spreading the resources we will develop to help colleagues who want to implement innovative ideas.
- Participating in 'learning before', 'learning during' and 'learning after' knowledge sharing workshops.
|1 Jun 2022||Project Board formed|
|7 Jun 2022||Start literature review|
|14 Jun 2022||Collate experience from other organisations having started Innovations Funnels|
|21 Jun 2022||Start recruitment process for Digital Improvement Fellow|
|1 Sep 2022||Project team (including Digital Improvement Fellow) identified and formed|
|11 Sep 2022||Service user representation recruitment|
|25 Sep 2022||First Innovations Forum takes place|
|2 Oct 2022||Development of resources to support innovators|
|1 Nov 2022||First review/evaluation commences (first PDSA cycle)|
|14 Nov 2022||Share learning with Community|
|5 Dec 2022||Complete development of tracking system as projects move towards completion|
|1 Mar 2023||Commence second evaluation (six months)|
|3 Apr 2023||Publish evaluation report and host workshop with peer organisations|