Will Oliver
Assistant Director
NHS Wales Executive - Strategic Programme for Planned Care
Wales
Member's groups
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Videos & Podcasts
Learn the basics of content creation: how to record, script, edit and post videos and podcasts. Not only that, but join other enthusiastic beginners and share your social media journey - together, we can make our knowledge engaging and easy to access. -
Perioperative Care – Prehabilitation
The Q Perioperative Care-Prehabilitation Special Interest Group (SIG) is hosted by Macmillan Cancer Support and the Centre for Perioperative Care (CPOC), a partnership between health charities, professional […]
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Measurement for Improvement
Are you interested in how we can make the best use of data to inform decision-making and take appropriate action? Are you frustrated that two point comparisons and RAG reports continue to dominate much of the […]
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Quality Management in Healthcare
There is now a growing interest in Quality Management in healthcare. This Special Interest Group will help those interested in learning about or implementing a Quality Management System (QMS).
In Quality […]
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Applying behavioural insights in healthcare
The latest insights from behavioural science help us better understand all of the factors that influence people’s behaviour – that’s patients and the public as well as healthcare staff. This helps us create more […]
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Q in Cymru / Wales
Welcome to the Q in Wales forum!
Members from across Wales, and can come here to share ideas, events or put a request in for advice from other members.
Members can expect to get updates on local activity, get […]
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Psychology for Improvement
A fundamental principle of improvement science is to understand & influence human behaviour (Dr William Deming). Indeed, an understanding of the psychological factors underpinning human behaviour makes up one […]
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Evaluation
Appropriate good quality evaluation is essential component of quality improvement. This group has been set up to link members who have experience, expertise and an interest in the evaluation of quality improvement. […]
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Learning from Excellence
Whilst it is important to learn from events where things have not gone well, the majority of healthcare interactions go safely. Despite this, we have focus the much of our learning about safety from adverse events, […]
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Making use of patient experience
Do we over-measure patient experience? Are we helped by the Friends and Family Test, CQC patient surveys, NHS Choices star ratings, Patient Opinion snapshot comments, local Healthwatch reports, Trust and CCG […]
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Sketchnote
The Q Community includes many people who are realising that there are other ways to record what you learn at events – a more visual form of taking notes known as Sketchnotes.
Join us as we explore the world of Q […]
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Q Reading Club
This group offers a space where members can continue their own professional development through a virtual book club. The idea is that a particular time period and place is identified for a discussion space about a […]
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Q Lab – peer support group
This is a group for people interested in peer support in health and care. It was started as part of the Q Lab pilot challenge in 2017.
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Human-Centred Design in Health and Care
Design thinking is increasingly used in industry to ensure the user is the focus of the final product. There is now a growing movement looking at how design thinking can be used in health and care improvement […]
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Q Visits
This is a place to continue conversations from any of the Q Visits held to date. Use this space to share updates on new insights, resources, and any progress or challenges you’ve encountered since applying your […]
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Urgent and Emergency Care
The importance of keeping the front door of acute services open, flowing and safe for patients has never been greater. With a relentless increase in numbers attending ED, OOH services at breaking point in the […]
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Decarbonisation within NHS Wales
The group is designed for those who want to discuss decarbonisation and related improvement ideas for Wales. During the COVID-19 pandemic, the world saw amazing improvements in the environment to show us what is possible. Decarbonisation can lead to huge gains in preventing and reducing ill-health.