Tom Horsted
Head of Quality Improvement
East Suffolk and North Essex NHS Foundation Trust
England - East
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Annabelle Burns joined the group Frailty QI 2 years, 2 months ago
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Amy Cruickshank changed their profile picture 2 years, 2 months ago
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Amy Cruickshank's profile was updated 2 years, 2 months ago
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Annabelle Burns's profile was updated 2 years, 2 months ago
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Annabelle Burns joined the group Achieving equity through QI 2 years, 11 months ago
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Joanna Moore posted an update in the group Primary Care 3 years, 1 month ago
Dear all, can anyone point me in the direction of articles discussing the impact and patient experience of virtual appointments in primary care? Many thanks, Jo
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Hi Jo, there are a couple of articles about remote consultations in primary care in this article https://www.health.org.uk/news-and-comment/blogs/building-the-evidence-base-on-video-consultations .
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Dear Jo, many thanks for this! Best wishes, Jo
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Hi Jo, Two open access articles that include both staff interviews and patient survey results of online consultations are available Farr et al (2018) ‘Implementing online consultations in primary care’ BMJ Open, 8:e019966. doi: 10.1136/bmjopen-2017-019966 and Banks et al (2018) ‘Use of an electronic consultation system in primary care: a quali…Read more
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Dear Michelle, many thanks for these articles. Really helpful – I will come back to the group with feedback on how they have helped. Best wishes, Jo
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Hi Jo, not sure if this is the sort of thing you’re after but this report by National Voices also gives some interesting patient perspectives and things to consider:
https://www.nationalvoices.org.uk/sites/default/files/public/publications/the_dr_will_zoom_you_now_-_insights_report-min.pdf-
Dear Shakira,
Many thanks for your response, this is really helpful. Best wishes, Jo
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Hi Joanna
Have you already been directed to the Healthwtch report?
https://www.healthwatch.co.uk/report/2021-03-22/gp-access-during-covid-19
It’s a good read and covers your area of interest.
Joanna
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Joanna Moore posted an update in the group Sustainable Healthcare 3 years, 1 month ago
Dear all, can anyone point me in the direction of articles discussing the impact and patient experience of virtual appointments? Many thanks, Jo
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Quite a lot was done in Scotland through various means including surveys after a Video consultation; public engagement; citizen’s panels, focus groups and specific research projects and so on. The work has looked at actual experience and what people think about having virtual appointments. Perhaps message me and we can pick up offline and I can…Read more
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The video-consultations team at Barts, featured in the virtual event that I ran back in November (see clips below and this website https://sustainablehealthcare.org.uk/what-we-do/connecting-q-locally/remote-consultations) have published in this area. For a list of publications visit this page https://www.bartshealth.nhs.uk/video-consultations Jo…Read more
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Hi Olivia, these links are brilliant- thank you! I will contact Jo Morris too- many thanks for the recommendation. Best wishes, Jo
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It really is my pleasure, Jo. Some of the aims of the group are to help people network, find resources and make collaborations that will help to improve the sustainability and resilience of healthcare. And I’m delighted to be able to help where I can. I wonder if you’re also considering looking at environmental sustainability alongside social…Read more
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Thanks Olivia!
Yes, we have published in this area and some of our publications are listed on our website (https://www.bartshealth.nhs.uk/video-consultations), scroll to the bottom of the page.
More recently we have been analysing over 3000 patient feedback surveys, please get in touch for details of that.
Oxford University have been looking at…Read more-
Hi Jo- wow this is incredible- thank you- and yes please I would love to get in touch to learn more. My email address is Joanna.moore20@nhs.net – please do drop me a line and we’ll get a date in the diary. Best wishes, Jo
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Hi Jo, We’ve carried out a patient survey and staff survey on this topic in our Infectious diseases service – let me know if useful to send you the write up (it’s not published yet). Bw, Sarah
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Hi Sarah, yes this would be great. Thank you! BW, Jo
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Please drop me an email and i can email to you- sarah.walpole1 at nhs.net
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Amy Cruickshank joined the group Liberating Structures in healthcare 3 years, 2 months ago
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