Sarah Scales
Head of Quality Improvement
Royal Surrey County Hospital
England - Kent Surrey Sussex
-
Paul Bowie and Olivia Evans are now friends 3 weeks, 2 days ago
-
Jem Ramazanoglu posted an update in the group Culture of Continuous Improvement 2 months, 2 weeks ago
Is anyone currently developing/revising a leadership for improvement programme? Following the launch of NHS Impact, we are starting to revise our internal leadership development offering to support the development of the knowledge, skills and behaviours of managers in supporting a whole organisational approach to improvement.
NHSE are leading the…Read more
-
Clauses 9 and 10 of the new healthcare QMS standard would be a good guide. They are a good initial design/implementation starting point for a QMS/SMS.
-
Thanks Tom. I’m trying to get hold of a copy of the new standard. Just battling with procurement processes so haven’t managed it yet!
-
-
Hi Jem – a somewhat related issue: any idea if a peer-to-peer learning approach is being developed so different ICSs can learn from each other, in the most targeted way, around NHS IMPACT?
Q member Chris Collison – who led the Q Exchange project on the QI capabilities framework – showed me how the NHS IMPACT self-assessment framework/results can…Read more
-
The North East and Yorkshire part of NHSEI are pulling together a regional conversation on Impact – I would imagine others will be doing the same
-
Hi Sarah – thanks, that’s interesting to hear. Do you know anyone I could get in touch with who’s involved in pulling that regional conversation together…?
-
Thanks Matthew – sounds interesting. I like the river diagram approach. Might need someone to hold the ring on it but it is a good way to connect with knowledgeable colleagues.
-
-
We are having similar conversations up in Cheshire and Merseyside about this Matthew. We’ve done some high level scoping of what each provider has but nothing further than that at this stage. If you would like to send me your email address I’ll join you up with our ICB colleagues? @liamjohndoyle
-
Hi Jennie,
Let me know how you get on. I’d be keen to know if there is a gap in this area more generally as have been considering something like the Quality Coach Development Programme project (https://q.health.org.uk/resource/quality-coach-development-programme/), but for improvement leadership. If there is already something we can use then that…Read more
-
-
-
Jem Ramazanoglu posted an update in the group Quality Management in Healthcare 6 months, 3 weeks ago
What is the difference between a clinical pathway and a process when it comes to process management?
If we are going to effectively implement process management, is there a need to differentiate these terms? I have found a lot of clinical pathways which appear to be processes at first glance, but which sometimes miss some key process steps when…Read more
-
Clinical Pathways and Process Management are different and there is a need to differentiate the terms. However they are intrinsically interlinked.
Your explanation of a clinical pathways as an ideal patient journey, and processes the actual underpinning mechanism to deliver the pathway is a very good one. I do believe that a redesign of a…Read more
-
Thanks Tegid. I’d love a chat about your work. Please let me know when is good for you. Email me at j.ramazanoglu@nhs.net
Thanks,
Jem -
Certainly there is no point in adding an activity into a pathway if that activity is not available. I guess that proposed new pathways may require new activities and therefor processes to be developed.
-
-
Process relates to a specific work group within a specific department in a specific Trust and details work activities specific to that workgroup. Better practice from a workgroup can and should be shared within Trusts and across Trusts.
Clinical pathways offer information and guidance to a range of people from clinicians to managers to patients…Read more
-
-
Paul Bowie and Carol Dale are now friends 8 months, 1 week ago
-
Paul Bowie and Sue Goodfellow are now friends 9 months, 1 week ago
-
Paul Bowie's profile was updated 1 year, 1 month ago
-
Paul Bowie and Helen Crimlisk are now friends 1 year, 1 month ago
-
Paul Bowie and Clare Fountain are now friends 1 year, 1 month ago
- Load More