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Working in multiple service delivery roles (in both community & acute NHS and voluntary provision) followed by roles in commissioning, corporate governance and strategy has given me a good understanding of whole-system influences.  I have specific interests in the empowerment and participation of front-line staff and patients in service re-design and co-production; the measurement of improvement, and how things are operationalised (interface between policy, strategy & practice.)

At Barts Healthcare NHS Trust, I work across our 4 sites as a QI resource that supports different programme of work.

Liberating Structures (LS) practitioner; Q-LS Special Interest Group organiser

HSJ awards 2020 Finalist...... Nursing Times Workforce Award finalist 2020

Network Weaver

Q exchange award 2020 holder

NIHR Improvement Fellow (2017) IHI Improvement Advisor

Q Exchange ideas

  • Improving patient visibility on their patient transport journeys

    Giving patients access to patient transport journey information from home. Ability to track where their driver is. Automated text messages reminding patients when transport will arrive and driver on route.

  • Virtual blood clinics

    This project aims to transform the pathway for patients who need long term monitoring by enabling access to specialist blood tests closer to home and two-way communication with specialists

Contact MaryCate MacLennan

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