Cordelia Smith

Quality Improvement Manager

Care Quality Commission

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Member's groups

  • Applying behavioural insights in healthcare

    The latest insights from behavioural science help us better understand all of the factors that influence people’s behaviour – that’s patients and the public as well as healthcare staff. This helps us create more […]

  • Coaching Improvement

    This group’s aim is to support Q members and organisations to embed a coaching model and approach to quality improvement at a local level.

    Improvement coaches are a crucial component of the dosing model, […]

  • Measurement for Improvement

    Are you interested in how we can make the best use of data to inform decision-making and take appropriate action?  Are you frustrated that two point comparisons and RAG reports continue to dominate much of the […]

  • Sustainable Healthcare

    Sustainability is a domain of quality in healthcare. Sustainable value considers patient and population outcomes against environmental, social and economic costs (the ”triple bottom line”). Sustainable value can […]

  • Culture of Continuous Improvement

    In the NHS, Quality Improvement methodology is the most common vehicle for embedding systematic continuous improvement and most frequently shows up as a team of experts supporting clinically-focused, smaller-scale […]

  • Improvement Culture Club

    In the current climate, it is very challenging for staff to be able to carry out improvement when they are faced with many pressures and demands. We need to create the right environment and support for staff to be […]

  • QI Communications

    A group for anyone with an interest in QI Communications. This is an online space for us to chat, upload documents, and share ideas, links and templates.

    This group  is convened by Andrea Gibbons.

  • Quality Management in Healthcare

    There is now a growing interest in Quality Management in healthcare.  This Special Interest Group will help those interested in learning about or implementing a Quality Management System (QMS).

    In Quality […]

  • Lean Healthcare

    Lean continues to become increasingly popular in health. This group will exchange information on current thinking and discuss ideas on the application and adaption of Lean thinking to the health care sector. Join […]

  • Women’s Health

    This group aims to:
    – Oversee QI projects within the women’s health domain and help Health Foundation to facilitate wider dissemination of approved projects.

    Provide strategic insights, planning to address u […]