Improvement Coach & PhD Student
Taunton & Somerset NHS Trust, University of BristolEngland - South West
My role is provide improvement coaching and advice, as well as ‘internal consultancy’ services. During my 6 years in the NHS I have lead and delivered a wide variety of improvement projects working with multiple specialties and operational teams. I also managed private patient services and headed up the Private Patient Unit. Before joining the NHS I spent 13 years in the private sector as a Senior Manager at RBS and as a Management Consultant for Accenture and IBM Business Consulting Services. I am currently a PhD student at the University of Bristol where I am researching the role of management consultants in the NHS. I have an MBA from London Business School and an MA (Law) from Oxford.
Andrea shares her passion for building 'a movement of evidence based improvement in the NHS' and the need to professionalise delivery for transformational change. She is an Improvement Advisor at Taunton & Somerset NHS Trust, a PhD Student at the University of Bristol and a Q Connector.