At the heart of healthcare are relationships; communication is foundational to good relationships and the work of healthcare. This communication in caring has predominantly been carried out face-to-face, though remote forms of communicating (e.g. telephone) are embedded in existing care pathways and an aspiration to increase digital care was set out in the NHS Long Term Plan.

The massive shift in practice this year towards remote communication and care, as a result of the coronavirus pandemic, has provoked fevered debate on the benefits, limitations, creative opportunities and pitfalls of running healthcare services remotely at scale.

Come and contribute to the conversation on this hot topic in sustainable healthcare and hear from our inspiring speakers.

We’ll weigh up the impact of remote consultations and care using a sustainable healthcare lens, focussing not only on clinical outcomes but also impacts on the environment (on which we all depend for our health), social wellbeing (of staff, patients and community) and cost.

Following interviews with our speakers and Q&A, participants will have the opportunity to join small group discussions in breakout rooms to discuss the place of remote consultations in their own settings.

Main Speakers

Dr Andrew Appleton

Clinical Digital Lead & Chief Clinical Information Officer, Bristol, North Somerset and South Gloucestershire CCG

Dr Shanti Vijayaraghavan

Consultant Physician – Diabetes & Endocrinology, Barts Health NHS Trust, Newham University Hospital