Thomas John Rose
Research Fellow
University of Birmingham, Institute of Applied Health Research
England - West Midlands
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Thomas John Rose posted an update in the group Quality Management in Healthcare 1 week, 4 days ago
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Thomas John Rose posted an update in the group Quality Management in Healthcare 2 weeks, 1 day ago
NHS England is currently seeking views on whether the existing Never Events Framework remains an effective mechanism to drive patient safety improvement.
Join in the discussion – Webinar Wed 1st May 17:00 – 18:30 BST
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Thomas John Rose posted an update in the group Service Design 2 weeks, 1 day ago
NHS England is currently seeking views on whether the existing Never Events Framework remains an effective mechanism to drive patient safety improvement.
Join in the discussion – Webinar Wed 1st May 17:00 – 18:30 BST
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Thomas John Rose posted an update in the group Culture of Continuous Improvement 2 weeks, 1 day ago
NHS England is currently seeking views on whether the existing Never Events Framework remains an effective mechanism to drive patient safety improvement.
Join in the discussion – Webinar Wed 1st May 17:00 – 18:30 BST
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Thomas John Rose posted a new activity comment 2 weeks, 2 days ago
I’ll get on with it. I did suggest a similar thing at the SIG conveners meeting but it did not get any votes. I’m sure we will be surprised by the results.
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Thomas John Rose posted an update in the group Philosophy and ethics for health care improvement 2 weeks, 2 days ago
Did anyone read my comments on the ‘Keeping scepticism alive in health care improvement’ blog? I think that a really interesting and valuable (particularly in terms of ‘quality’) discussion regarding the difference between service (product) and process. In addition to these two aspects there is the input from the clinician. These three…Read more
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In terms of service VS process, I’d say in the NHS we operationally tend to think about all at the same time, the processes needed to deliver the care, the clinical decision points and the actual care, both for individual patients and as a system serving many patients. We do also look at just the experience of patients as ‘touchpoints’ often…Read more
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As you stated above ‘in the NHS we operationally tend to think about all at the same time’, as a result there are NO good examples from the NHS that explain why I think the NHS would benefit from dissecting these further. But – after almost 50 years as an active member of the UKs Chartered Quality Institute (CQI) and a number of years as a Fellow…Read more
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Thomas John Rose posted a new activity comment 2 weeks, 3 days ago
I have a lot to say in reply to your great comment Nancy. I’ll wait to see if there are any more comments then reply to them all. Thanks.
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Thomas John Rose posted a new activity comment 2 weeks, 3 days ago
I thought the little exercise with the square of paper was really good. Rather like Deming’s Red Bead experiment it demonstrated the problems with a poorly designed process. It also demonstrated that ‘Output’ measures are ‘shutting the door after the horse has bolted’. In order the identify error early enough the ‘in process’ measures are…Read more
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