Stephanie Kelly
Innovation and Quality Improvement Senior Facilitator
Northern Health and Social Care Trust
Northern Ireland
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Maimie Thompson posted an update in the group Video consultations: how to set them up well, fast? 1 year, 4 months ago
Would be very interested in clinicians’ views. The content of the tweet below is not atypical of the feedback we receive: An older friend of mine (65years+) had a 3 min consultant appointment recently. Her husband drove 150 miles for a verbal, no hands-on, no diagnostic appt. It took a whole day. They asked for a telephone or Near Me appt but…Read more
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Maimie Thompson posted an update in the group Video consultations: how to set them up well, fast? 1 year, 4 months ago
Research | The University of Oxford / Nuffield Department of Primary Care Health SciencesRemote by Default 2: the “new normal”? To inform high-quality, safe and equitable care in UK general practice in the context of policies which require phone, video or e-consultation by default. The study is looking to collate training materials to inform a cur…Read more
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Maimie Thompson posted an update in the group Video consultations: how to set them up well, fast? 1 year, 4 months ago
Happy New Year Everyone Sharing three short film clips on the use of Near Me from different perspectives including the use of Groups. Grateful to my colleagues in NHS Grampian for their fantastic work. I think they are rather compelling but feedback would be great to me or @rosiecooperPatient explained why choice is important”As a patient, the…Read more
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Joriam Ramos posted an update in the group Video consultations: how to set them up well, fast? 1 year, 5 months ago
Hey everyone, just dropping by to wish everyone a merry Xmas and happy new year 🙂 and a special thank you to @jo-scott @maimie-thompson for keeping this group active! Have a lovely break and see you next year
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Clair Le Boutillier joined the group Video consultations: how to set them up well, fast? 1 year, 5 months ago
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Maimie Thompson posted an update in the group Video consultations: how to set them up well, fast? 1 year, 6 months ago
Great infographic from @rosiecooper on 24,557 responses from #NearMe end-of-call survey 18/12/22 – 25/10/22. V0.2
Near Me is Scotland’s video consulting service used in Health, Social Care, and the Public Sector including Social Security Scotland. Following the rapid scale-up in 2020, there continue to be 40K – 50K calls consistently made each m…Read more
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Maimie Thompson posted an update in the group Video consultations: how to set them up well, fast? 1 year, 6 months ago
Fantastic use of Video appointments from NHS Highland.
“The development of Enhanced Recovery After Surgery has involved looking at ways of ensuring that patients’ expectations are managed prior to coming in for surgery. Weekly presentations and discussions for pre-op patients are held on Near-Me, NHS Highland’s virtual consultation servi…Read more - Load More
From my point of view (as a GP) that is not the experience we would aim to provide.
I think patient choice is key here. In this instance the patient should have been offered a telephone call as a minimum (or video call). The consultant might prefer in person but if they are aware of the challenges the patient faced they perhaps would consider…Read more
Thanks, Chris – agree with your comments. We signpost to local providers over such concerns while looking for any patterns. If a provider is not comfortable using video or thinks other approaches are quicker that will influence their decision. Is there more support we can provide to boards? I will use some of your comments as generic messaging.…Read more