Richard Hixson
Consultant in Anaesthesia and Critical Care, Designer of CPDmatch
County Durham and Darlington NHS Foundation Trust, Golden-Haze Ltd
England - North East and North Cumbria
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Thomas John Rose posted an update in the group Quality Management in Healthcare 6 hours, 4 minutes ago
How could PSIRF and a QMS work together? Could there by synergy between the two? Please post your thoughts.
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Thomas John Rose posted an update in the group PSIRF – Patient Safety Incident Response Framework 6 hours, 5 minutes ago
How could PSIRF and a QMS work together? Could there by synergy between the two? Please post your thoughts.
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Thomas John Rose posted an update in the group Quality Management in Healthcare 1 day, 5 hours ago
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Thomas John Rose posted an update in the group Quality Management in Healthcare 5 days, 7 hours ago
NHS England is currently seeking views on whether the existing Never Events Framework remains an effective mechanism to drive patient safety improvement.
Join in the discussion – Webinar Wed 1st May 17:00 – 18:30 BST
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Thomas John Rose posted an update in the group Service Design 5 days, 7 hours ago
NHS England is currently seeking views on whether the existing Never Events Framework remains an effective mechanism to drive patient safety improvement.
Join in the discussion – Webinar Wed 1st May 17:00 – 18:30 BST
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Thomas John Rose posted an update in the group Culture of Continuous Improvement 5 days, 7 hours ago
NHS England is currently seeking views on whether the existing Never Events Framework remains an effective mechanism to drive patient safety improvement.
Join in the discussion – Webinar Wed 1st May 17:00 – 18:30 BST
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Matthew Mezey posted an update in the group Improving Joy in Work 6 days, 4 hours ago
**Starting in 15 minutes**
‘Getting started with Joy in Work’: https://q.health.org.uk/event/getting-started-with-joy-in-work/ -
Thomas John Rose posted an update in the group Philosophy and ethics for health care improvement 6 days, 7 hours ago
Did anyone read my comments on the ‘Keeping scepticism alive in health care improvement’ blog? I think that a really interesting and valuable (particularly in terms of ‘quality’) discussion regarding the difference between service (product) and process. In addition to these two aspects there is the input from the clinician. These three…Read more
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In terms of service VS process, I’d say in the NHS we operationally tend to think about all at the same time, the processes needed to deliver the care, the clinical decision points and the actual care, both for individual patients and as a system serving many patients. We do also look at just the experience of patients as ‘touchpoints’ often…Read more
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As you stated above ‘in the NHS we operationally tend to think about all at the same time’, as a result there are NO good examples from the NHS that explain why I think the NHS would benefit from dissecting these further. But – after almost 50 years as an active member of the UKs Chartered Quality Institute (CQI) and a number of years as a Fellow…Read more
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Great question. There is definitely a potential for these to work together!
PSIRF is all about getting away from an approach to incident management that emphasises investigating and responding to every incident but instead focusing on whether we are learning anything from incidents and thinking about tackling common issues in a more systematic…Read more