Randeep Kaur
Professional Lead for Nursing
Birmingham Community Health Care Trust
-
Thomas John Rose posted an update in the group Service Design 2 weeks ago
Just a thought:
What is Process Intelligence?
Process Intelligence is the practice of gaining insights into an organization’s operations. It involves obtaining visibility into processes, collecting and analyzing relevant data, understanding how these processes function, and using this knowledge to identify areas for improvement. This approach…Read more -
Maria Dorthea Skov posted an update in the group Culture of Continuous Improvement 2 weeks, 2 days ago
Curious about Appreciative Inquiry? A strengths-based approach to creating change.
Then come experience it practice with the Liberating Structures group on Thursday 7th November 12-1pm when we’ll be trying out Appreciative Interviews together.
Appreciative Interviews is a group storytelling exercise that can help liberate spontaneous momen…Read more
-
Maria Dorthea Skov posted an update in the group Quality Improvement and the wellbeing of the workforce 2 weeks, 2 days ago
Curious about Appreciative Inquiry? A strengths-based approach to creating change.
Then come experience it practice with the Liberating Structures group on Thursday 7th November 12-1pm when we’ll be trying out Appreciative Interviews together.
Appreciative Interviews is a group storytelling exercise that can help liberate spontaneous momen…Read more
-
Hilda Campbell MBE posted an update in the group Quality Improvement and the wellbeing of the workforce 2 weeks, 3 days ago
Life satisfaction matters
Life satisfaction is a crucial aspect of our well-being, both as individuals and professionals. As individuals, achieving a sense of contentment and fulfilment in life allows us to cultivate happiness, resilience, and a positive outlook. It enhances our mental health and emotional stability, enabling us to navigate the…Read more
-
Hilda Campbell MBE posted an update in the group Quality Improvement and the wellbeing of the workforce 2 weeks, 5 days ago
‘’If you want to build a ship, don’t drum up people to collect wood and don’t assign them tasks and work, but rather teach them to long for the endless immensity of the sea. Antoine de Saint-Exupery’’
-
Great quote, Hilda!
-
-
Sid Beech posted an update in the group PSIRF – Patient Safety Incident Response Framework 2 weeks, 6 days ago
Join us today 18th October 12-1pm for the PSIRF Masterclass. Sign up here.
Today’s masterclass will focus on the principles of good patient and family engagement and how PSIRF facilitates these principles. We will have the wonderful James Titcombe, OBE presenting in this webinar and discussing family engagement following safety investigations…Read more
-
Karishma Samir joined the group Building improvement capability across boundaries 3 weeks ago
-
Karishma Samir joined the group Mindfulness for Quality Improvement 3 weeks ago
- Load More
Thank you Thomas, very helpful indeed.
Process Illiteracy seems to be the starting point in many organisations, so there is a lot of room for improvement.
For german-speaking readers:
https://www.din.de/de/service-fuer-anwender/normungsportale/gesundheit/aktuelles/qualitaetsmanagement-im-gesundheitswesen-977732
Thanks Mark. Do you know of any German hospitals that are implementing the standard? Yes ‘process’ is the starting point for the resolution of many important issues in the NHS. My next Q webinar will be all about ‘process’. No date fixed yet, maybe December/January.
Hi Thomas. Living in Switzerland I do not know much about the situation in Germany. Here I am working at the other end of the Health System, supporting mainly elderly patients and their relatives to cope with inefficient, sometimes inexistent cooperation between a multitude of players within the Health System. Therefore I do not have an overview…Read more
Hi Tom, a new word to me and guess this is related to process mining and our capabilities in data analytics?
That’s right Isabel and It’s so so important. First though, processes have to be understood, defined, documented, standardised, and managed. The NHS need to understand how to do this. It’s not the same as Lean! I’ll talk about some of this on my webinar on Wednesday and will be talking about how to do it on my following webinar in…Read more