Liz Twelves
Management Consultant
Twello Limited
England - Greater Manchester
Member's groups
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Coaching Improvement
This group’s aim is to support Q members and organisations to embed a coaching model and approach to quality improvement at a local level.
Improvement coaches are a crucial component of the dosing model, […]
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Human Factors
This group aims to link with members who are interested in developing human factors capability within the NHS. In the East Midlands, there is some work on this and we now have six human factors projects being […]
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Organisational Resilience & Safety-II
We strive to provide high quality, safe care whilst operating in a complex environment, facing considerable uncertainty on a daily basis. The degree of volatility, complexity, uncertainty and ambiguity is […]
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Liberating Structures in healthcare
This is a place to share tips, tricks, challenges, plans, ’strings’ and more around using ’Liberating Structures’ for health and care improvement.
We also meet online on the first Thursday of each month (see […]
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Quality Management in Healthcare
There is now a growing interest in Quality Management in healthcare. This Special Interest Group will help those interested in learning about or implementing a Quality Management System (QMS).
In Quality […]
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Culture of Continuous Improvement
In the NHS, Quality Improvement methodology is the most common vehicle for embedding systematic continuous improvement and most frequently shows up as a team of experts supporting clinically-focused, smaller-scale […]
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Sketchnote
The Q Community includes many people who are realising that there are other ways to record what you learn at events – a more visual form of taking notes known as Sketchnotes.
Join us as we explore the world of Q […]
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QI in Mental Health
Special Interest Group to support the sharing of ideas and good practice for QI across all Mental Health settings. The group will encourage the sharing of ideas and approaches to the use of QI within MH settings […]
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Lean Healthcare
Lean continues to become increasingly popular in health. This group will exchange information on current thinking and discuss ideas on the application and adaption of Lean thinking to the health care sector. Join […]
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Sustainable Healthcare
Sustainability is a domain of quality in healthcare. Sustainable value considers patient and population outcomes against environmental, social and economic costs (the ”triple bottom line”). Sustainable value can be […]
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Mindfulness for Quality Improvement
Mindfulness is a process of focussing on experiences in the current moment. Over the last decades, many mindfulness based techniques and programmes have been used to improve health, and in fact there is good […]
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Complexity Approaches to support Quality Improvement
This group will consider the impact of emerging theories around complex systems – such as complex responsive processes, Dialogic OD and systems thinking – on how we approach quality improvement. It will also foc […]
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Human-Centred Design in Health and Care
Design thinking is increasingly used in industry to ensure the user is the focus of the final product. There is now a growing movement looking at how design thinking can be used in health and care improvement […]
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Delivering Virtual Training (#ConnectingImprovers)
This SIG has been created in response to a shared need nationally to move from face to face training to virtual delivery, as a result of Covid-19.
This is a shared space to network, share and test ideas and […]
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Improvement Capability framework project
Group space for work on the Improvement Capability framework Q Exchange project.
See project page: https://q.health.org.uk/idea/populating-a-qi-capability-model-and-using-it-for-benchlearning-in-the-q-community-and-beyond/
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Closing the gap: developing improvers for a complex world
This group will offer a space to explore and share together practical techniques for supporting our inner journeys towards transformed individual capacities for real world impact (in health, communities, […]