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Liz Twelves

Management Consultant

Twello Limited

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Member's groups

  • Coaching Improvement

    This group’s aim is to support Q members and organisations to embed a coaching model and approach to quality improvement at a local level.

    Improvement coaches are a crucial component of the dosing model, […]

  • Human Factors

    This group aims to link with members who are interested in developing human factors capability within the NHS. In the East Midlands, there is some work on this and we now have six human factors projects being […]

  • Sustainable Healthcare

    Sustainability is a domain of quality in healthcare. Sustainable value considers patient and population outcomes against environmental, social and economic costs (the ”triple bottom line”). Sustainable value can […]

  • Quality Management in Healthcare

    There is now a growing interest in Quality Management in healthcare.  This Special Interest Group will help those interested in learning about or implementing a Quality Management System (QMS).

    In Quality […]

  • Culture of Continuous Improvement

    In the NHS, Quality Improvement methodology is the most common vehicle for embedding systematic continuous improvement and most frequently shows up as a team of experts supporting clinically-focused, smaller-scale […]

  • Complexity Approaches to support Quality Improvement

    This group will consider the impact of emerging theories around complex systems – such as complex responsive processes, Dialogic OD and systems thinking – on how we approach quality improvement. It will also foc […]

  • Liberating Structures in healthcare

    This is a place to share tips, tricks, challenges, plans, ’strings’ and more around using ’Liberating Structures’ for health and care improvement.

    We also meet online on the first Thursday of each month (see […]

  • Mindfulness for Quality Improvement

    Mindfulness is a process of focussing on experiences in the current moment. Over the last decades, many mindfulness based techniques and programmes have been used to improve health, and in fact there is good […]

  • Lean Healthcare

    Lean continues to become increasingly popular in health. This group will exchange information on current thinking and discuss ideas on the application and adaption of Lean thinking to the health care sector. Join […]

  • QI in Mental Health

    Special Interest Group to support the sharing of ideas and good practice for QI across all Mental Health settings. The group will encourage the sharing of ideas and approaches to the use of QI within MH settings […]

  • Human-Centred Design in Health and Care

    Design thinking is increasingly used in industry to ensure the user is the focus of the final product. There is now a growing movement looking at how design thinking can be used in health and care improvement […]

  • Closing the gap: developing improvers for a complex world

    This group will offer a space to explore and share together practical techniques for supporting our inner journeys towards transformed individual capacities for real world impact (in health, communities, […]

  • Sketchnote

    The Q Community includes many people who are realising that there are other ways to record what you learn at events – a more visual form of taking notes known as Sketchnotes.

    Join us as we explore the world o […]

  • Delivering Virtual Training (#ConnectingImprovers)

    This SIG has been created in response to a shared need nationally to move from face to face training to virtual delivery, as a result of Covid-19.

    This is a shared space to network, share and test ideas and […]

  • Organisational Resilience & Safety-II

    We strive to provide high quality, safe care whilst operating in a complex environment, facing considerable uncertainty on a daily basis. The degree of volatility, complexity, uncertainty and ambiguity is […]

  • Exploring Adaptive Space – community of practice

    This group is for people interesting in understanding and applying Prof Mary Uhl-Bien’s framework of ’Adaptive Spaces’ and ’Complexity Leadership’.

    Mary explains the crucial role of ’Adaptive Spaces’ in […]

  • Dialogic Organisation Development

    This special interest group is designed for anyone with an interest in a dialogic approach to improvement and organisation development. This contemporary approach to OD views organisations as fluid, socially […]