Hannah McKelvie

Clinical Operations and Quality Lead

The Shakespeare Hospice

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Member's groups

  • Better Conversations with Clean Language

    This is a special interest group for people learning to use Clean Language for better conversations in healthcare. Clean Language is deceptively simple and very powerful. "It opens a door to a new way of thinking about how people's minds actually work. Clean Language questions help other people to explore their thinking and the metaphors which underpin it." Wendy Sullivan and Judy Rees in 'Clean Language: Revealing Metaphors and Opening Minds'

  • Quality Improvement and the wellbeing of the workforce

    People who work in health and social care systems and organisations matter too, they only have so much energy. What good practice tools, resources and ideas can we share to help those working in health and social care know, they are cared about and their wellbeing matters too?

  • Improving Joy in Work

    The purpose of this Special Interest Group is to provide a learning forum to bring together those interested in Joy in Work.

    Experts, complete novices, and everyone in between, is welcome to join this group so […]

  • Coaching Improvement

    This group’s aim is to support Q members and organisations to embed a coaching model and approach to quality improvement at a local level.

    Improvement coaches are a crucial component of the dosing model, […]

  • Measurement for Improvement

    Are you interested in how we can make the best use of data to inform decision-making and take appropriate action?  Are you frustrated that two point comparisons and RAG reports continue to dominate much of the […]