Eric Barratt
Head of Quality
East Kent CCGs
England - Kent Surrey Sussex
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Georgina Denis posted an update in the group Evaluation 3 years, 8 months ago
Design and facilitation support needed – evaluation/retrospective and reflection workshop
This message is on behalf of BioWink GmbH the software developer of the Clue App. I work at BioWink as Project Manager and together with a large team just closed a year-long project that was a significant strategic priority for the organisation.
We are now…Read more
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Liz Twelves posted an update in the group Sustainable Healthcare 3 years, 9 months ago
This might be a clumsy question so please bear with me. I have wondered for a long time whether the most common quality paradigm/framework we use in hospitals is unhelpful. If we take the national model of safety, clinical effectiveness and (good) patient experience, it only goes so far in helping people design care systems that balance the many…Read more
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Liz,
My thoughts are in line with yours. I think that the answer is good Process Management and Continuous Improvement framework. I do go on about this rather a lot but have have little support for the concept. You may like to join the Process Visualization SIG where this topic is discussed on a regular basis.
Regards
Tom
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Thank you that’s helpful. Anything reading you’d recommend?
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Liz, ‘Lean Hospitals – Improving Quality, Patient Safety and Employee Satisfaction’ by Mark Graban. CRC Press. Chapter five is particularly good, ‘Standardized Work as a Foundation of Lean’. There are also lots of documents available via the Process Visualization SIG. I have a particular view on standardized work. Its design is very important and…Read more
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Liz Twelves joined the group Delivering Virtual Training (#ConnectingImprovers) 3 years, 9 months ago
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Georgina Denis's profile was updated 4 years, 3 months ago
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Georgina Denis changed their profile picture 4 years, 3 months ago
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Simon Dodds and Sebastian Yuen are now friends 4 years, 7 months ago
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Simon Dodds and Sue Goodfellow are now friends 4 years, 7 months ago
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Simon Dodds and Julie Anderson are now friends 4 years, 10 months ago
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