Debbie Brazil
Head of Quality & Efficiency Improvement
Whipps Cross Hospital
England - London (North, East and Essex)
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Thomas John Rose posted an update in the group Philosophy and ethics for health care improvement 1 week, 1 day ago
Did anyone read my comments on the ‘Keeping scepticism alive in health care improvement’ blog? I think that a really interesting and valuable (particularly in terms of ‘quality’) discussion regarding the difference between service (product) and process. In addition to these two aspects there is the input from the clinician. These three…Read more
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In terms of service VS process, I’d say in the NHS we operationally tend to think about all at the same time, the processes needed to deliver the care, the clinical decision points and the actual care, both for individual patients and as a system serving many patients. We do also look at just the experience of patients as ‘touchpoints’ often…Read more
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As you stated above ‘in the NHS we operationally tend to think about all at the same time’, as a result there are NO good examples from the NHS that explain why I think the NHS would benefit from dissecting these further. But – after almost 50 years as an active member of the UKs Chartered Quality Institute (CQI) and a number of years as a Fellow…Read more
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Katie Walker joined the group Culture of Continuous Improvement 1 week, 3 days ago
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Joriam Ramos posted an update in the group Culture of Continuous Improvement 1 week, 3 days ago
📌 Last reminder: tomorrow (Thu 25th) 📌
How to develop Lean capability and Kirkpatrick model to evaluate its success?
Join member Iain Smith as he explores his recently published paper, exploring a useful QI capability-building and evaluating model.
We’ve been preparing some interesting zoom interactions for you, so you can experience a bit of…Read more
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*use the Kirkpatrick (…)
Sorry folks, I’ve been making so many typos these days that I’m thinking about going to the doctor about it 😬 I don’t know what’s up.
Alas, with no edit button, I can only fix this by reposting – and I’m choosing here not to bombard your notifications. Hope that’s ok. Sorry again for the typo.
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I thought the little exercise with the square of paper was really good. Rather like Deming’s Red Bead experiment it demonstrated the problems with a poorly designed process. It also demonstrated that ‘Output’ measures are ‘shutting the door after the horse has bolted’. In order the identify error early enough the ‘in process’ measures are…Read more
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Maria Dorthea Skov posted an update in the group Measurement for Improvement 1 week, 4 days ago
Hi everyone!
Next week’s Liberating Structures meet-up – on Thursday May 2nd, 12-1pm – will explore and assess the ambitions for palliative and end of life care. (More on the Ambitions framework here).
We’ll trial Liberating Structure TRIZ as a method to enable courageous conversations and creative destruction of counterproduc…Read more
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Maimie Thompson posted an update in the group Video consultations: how to set them up well, fast? 1 week, 5 days ago
Latest blog on Video consultation #NearMe #Scotland 20 years in the making, part 2 (22/04/24). Focus on social care, group consultations, and enablers for rapid scale-up.
Near Me video consultation in Scotland: 20 years in the making! Part 2 – AHPs across health and social care. (wordpress.com)
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Maria Dorthea Skov posted an update in the group Measurement for Improvement 2 weeks, 1 day ago
Would you or your team like to be happier at work? The Joy in Work tools and techniques might be the guidance and support you need.
Next Friday (April 26th) in a one-hour session (12-1pm), Julia Wood (convener of the Improving Joy in Work Special Interest Group) will delve into the importance of joy in work, share two approaches which can be…Read more
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Abigail Peck joined the group Measurement for Improvement 2 weeks, 2 days ago
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