Engagement is the heart of building a culture of quality and patient safety. But how can we successfully engage with patients and staff to improve safety?
In this episode of the Walk and Talk Improvement Podcast, we speak with Professor Helen Bevan on inspiring creativity and innovation to help improve safety and quality of care. We hope this episode encourages you in your own work and ignites your creativity.
Helen is currently a Professor of Health and Care Improvement at the University of Warwick, and a strategic adviser to the NHS Horizons team. She has spent more than three decades leading and facilitating many improvement initiatives.
The aim of the All-Ireland Podcast “Walk and Talk Improvement” is to improve patient care by capturing the personal stories of people who work in and use health services, and make these conversations available through an easily accessible communication platform: podcasting. The podcast is co-designed with patient partners, the National Quality and Patient Safety Directorate (NQPSD) and Health and Social Care Quality Improvement Northern Ireland (HSCQI NI) teams.
Our ambition is to feature guests from Ireland and Northern Ireland to provide a variety of healthcare perspectives from across the two health systems.
This episode is hosted by: Juanita Guidera, Programme Manager – Staff Engagement for Quality, National Quality and Patient Safety Directorate, HSE