What is the challenge your project is going to address and how does it connect to the theme of 'How can we improve across system boundaries?​

To create a shared language and approach to quality improvement across boundaries, whilst broadening our understanding of how to approach our improvement challenges. The Improvement App would provide information on frameworks such as the Associates for Process Improvements Model for Improvement, Lean, Service Design, and human factors.

The App will use AI to analyse the users improvement challenge statement and identify the most helpful framework, suggests key steps in their potential journey, and practical tools the user could apply.

What does your project aim to achieve?

This will ensure that grassroots improvement efforts are enabled to take a consistent approach across the UK, and free up improvement professionals to tackle organisational wicked problems.

This removes the need for staff to undertake QI training, which is costly, time-consuming and poorly evaluated.

How will the project be delivered?

A design approach will be used following the double-diamond framework. We will first understand user requirements and needs from such an App, design prototypes, test in practice, and iterate and deliver a final product.

How is your project going to share learning?

This project will be a collaborative effort including all four nations. If successful, the project lead will look to identify a design coalition to take this forward.

The project will look to utilise the expertise of the various Q SIG by running co-design workshops with members and providing progress on learning.