The story of Alison Bell, and her family’s uncovering of the truth about what happened to her in the care of an NHS Trust will be told by her brother Tom. He will describe the nature of the various investigations that were held into Alison’s death and the role of wilful blindness and ethical fading in the cultures of the numerous public sector organisations they have dealt with, the NHS, Police, CPS and Regulatory Bodies.

This true and ongoing story shines a light on the personal, emotional, and financially costly impact that dysfunctional public sector service cultures can have on the lives of their service-users, employees, and their own bottom-line. Toms lived experience and his time as an NHS Manager provide unique perspectives and insight that will help us explore the implications for our own practice, and the organisations and teams we work in, manage, and lead.